Senior DevOps Engineer

Every day, billions of people interact, shop, and transact online - but behind the convenience lies a growing problem: digital fraud and mistrust. Global losses now exceed US$486B annually, and the questions businesses face are simple yet critical: "Who are you?" and "Can I trust you?" Bureau answers those questions.

Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward every day with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.

In just a few years, our knowledge graph has grown to 1 billion+ verified identities globally. Backed by Sorenson Capital and PayPal Ventures, Bureau is not just scaling fast; we're shaping the future of digital trust.

As a Senior DevOps Engineer, you will architect and manage robust, scalable CI/CD pipelines, implement infrastructure as code (IaC) for cloud-native environments, and drive automation to ensure high system availability, security, and deployment velocity. You own your stack end-to-end—proactively identifying, designing, and delivering solutions—while collaborating closely with engineering, security, and product teams to streamline the full software delivery lifecycle in a high-impact, fast-paced environment.

Key Responsibilities:

• Operate independently and collaborate across multiple teams to ensure smooth, efficient, and reliable environments—prioritising internationalisation and On-prem of services through thoughtful solutions.

• Build and maintain robust cloud infrastructure environments.

• Ensure high availability, optimal performance, security, and scalability of production systems.

• Work closely with development teams to implement DevOps best practices throughout the software development lifecycle.

• Prototype solutions and conduct proof of concepts (PoCs) for emerging tools and technologies.

• Design and implement repeatable, automated, and scalable workflows, including Infrastructure as Code (IaC) and internal tooling to improve operational efficiency.

• Automate and streamline infrastructure and operational processes.

• Utilise deep service topology understanding to troubleshoot complex issues, define mitigation strategies, and clearly communicate resolutions.

• Participate in incident response and foster a culture of root cause analysis, post-mortems, and shared learning.

Required Qualifications:

• 4–7 years of hands-on experience in a DevOps role or in actively practising DevOps methodologies.

• Cloud-agnostic with deep Kubernetes expertise; comfortable building and operating on AWS/GCP/Azure/OCI.

• Proficiency in containerisation technologies such as Docker and orchestration tools like Kubernetes.

• Strong understanding of Infrastructure as Code (especially Terraform).

• Strong scripting skills in at least one language (Shell, Python, Ruby, Perl, Golang, etc.).

• Proven experience in troubleshooting Linux-based production environments.

• Comfortable in a fast-paced, dynamic environment, with a continuous improvement mindset and openness to emerging technologies.

• Experience working with MongoDB/Postgres/Clickhouse, Redis, and Kafka.

• Excellent communication and strong analytical/problem-solving skills.

• Knowledge of CI (GitHub actions) and CD (ArgoCD), logging, and monitoring tools/stacks like ELK.

• Proficiency in AWS networking concepts.

Good to have:

• Experience managing infrastructure operations in banking or financial environments.

• Handled on-prem deployments of Kubernetes-based services.

• Exposure in cell-based architecture environments.

• Managed MLops pipelines or ML model deployments via Truefoundry or Kubeflow.

• Experience with the VMware Tanzu flavour of Kubernetes

At Bureau, work is about building something meaningful, together. Some days it's brainstorming around a whiteboard, other times it's an idea sparked over chai or in a hallway chat. We move fast, give ownership to those closest to the problem, and turn ideas into action quickly.

Our values shape how we work and win together. We believe in Teamwork and Respect that build strong collaborations, Urgency that keeps us close to customer needs, and a Solution Mindset that drives innovation. With Transparency at the core, we strive for Excellence in everything we do and bring relentless Drive to achieve impactful outcomes. This is what working at Bureau looks like - fast, focused, and built on trust.

Flexibility is built into how we work, helping you balance deep focus with collaboration. Learning never stops: through books, courses, and knowledge-sharing. And well-being matters too, with healthcare for you and your family.

Here, you don't just build products that protect millions - you build trust, grow your skills, and work with people who've got your back.

At Bureau, you'll be part of a mission with real global impact: creating digital trust that allows businesses and people to transact safely, fairly, and confidently.

• Work with purpose: Build tools that reduce fraud, expand access to credit, and protect people from digital harm.

• Cutting-edge tech: Solve problems using AI, risk intelligence, and graph-based systems at global scale.

• Massive scale, real-world impact: Your work will directly contribute to protecting millions of people and businesses worldwide.

• Room to grow: Join a company scaling 4x YoY, where ownership and bold ideas are rewarded.

• Culture that empowers: Flexible work hours, fast-paced environment, and a team that values speed and innovation.

• Life at Bureau: From offsites and team outings to Friday snacks and friendly table tennis rivalries, we make sure there's energy, fun, and connection beyond work.

FAQs:

1. What is our hiring process like?
   We start with a friendly chat to get to know each other and align goals. Then, we'll have 2-3 discussions where we'll dive into real-world examples to explore your skills. Finally, we'll make sure you're a great fit with our culture and values.

2. How can I improve my chances of getting hired?
   Get to know Bureau's mission and what we're all about. Understand the role, and think about how your past work connects with it. Keep your resume simple, clear, and to the point (2 pages or less) to highlight your skills and experience.

3. What is Bureau's approach to diversity and inclusion?
   We believe in a diverse and inclusive culture where everyone's voice matters. We focus on diverse referrals, inclusive hiring, and offer special leaves to support our team. Our goal is for everyone to feel valued and empowered to grow with us.

4. What learning and growth opportunities can I expect at Bureau?
   At Bureau, we're all about growth. You'll have access to learning resources, mentorship, and exciting projects that help you level up in your career. We're committed to helping you grow and encourage continuous learning along the way.