Fenergo Support

2 days ago


Bengaluru, Karnataka, India Cynergy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hello connections
,

We are still #hiring Know anyone who might be interested?

Cynergy Services is Urgently hiring
Fenergo Support.

Interested Candidate share your Resume at -

Role:
Fenergo Support

Exp – 3yrs-10yrs

Location - Gurgaon, Pune, Mumbai, Bangalore, HYBD and Chennai

Notice Period: Immediate to 30days

We are seeking an experienced and technically skilled L2/L1 Support Analyst to support the Fenergo CLM platform used for onboarding, KYC, client due diligence, and regulatory compliance. You will handle escalated technical issues, perform root cause analysis, and support ongoing enhancements and system stability in coordination with business and vendor teams.

Key Responsibilities:

Handle second-level support for the Fenergo platform resolving issues escalated from L1 teams

Troubleshoot complex platform issues related to workflows configurations API integrations UI errors and data issues

Perform root cause analysis using logs system tools and databases

Use SQL to query and validate client data workflow status and rule configurations

Analyze and debug workflows UI logic validation rules and document handling in Fenergo

Liaise with internal stakeholders such as Compliance Operations and IT and coordinate with the Fenergo vendor for unresolved or system-wide issues

Support regular platform releases patch deployments and hotfixes by validating changes in UAT or QA environments

Create and maintain knowledge base articles standard operating procedures and known error documents

Monitor and manage scheduled jobs batch processes and application alerts

Ensure issues are addressed within agreed SLAs and participate in incident problem and change management processes.


  • FENERGO L2 Support

    4 days ago


    Bengaluru, Karnataka, India Virtusa Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and technically skilled L2 Support Analyst to support the Fenergo CLM platform used for onboarding, KYC, client due diligence, and regulatory compliance. You will handle escalated technical issues, perform root cause analysis, and support ongoing enhancements and system stability in coordination with business and vendor...

  • Software Engineer

    4 weeks ago


    Bengaluru, Karnataka, India CME Group Full time

    Job DescriptionThis role will be responsible for implementing and maintaining Fenergo&aposs Client Lifecycle Management (CLM) solution, focusing on automating customer onboarding processes, ensuring compliance with regulatory requirements, and building/delivering extensions using Fenergo&aposs out-of-the-box (OOTB) APIs. You will work with cross-functional...

  • Software Engineer

    4 days ago


    Bengaluru, Karnataka, India CME Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    This role will be responsible for implementing and maintaining Fenergo's Client Lifecycle Management (CLM) solution, focusing on automating customer onboarding processes, ensuring compliance with regulatory requirements, and building/delivering extensions using Fenergo's out-of-the-box (OOTB) APIs. You will work with cross-functional teams to understand...

  • Senior Analyst

    4 weeks ago


    Bengaluru, Karnataka, India MUFG Full time

    About Us:MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank's parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's...

  • Sr Python Developer

    1 week ago


    Bengaluru, Karnataka, India BNP Paribas Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    About Businessline/Function :CIB Client Engagement and Protection IT having focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, PreTrade Transaction Screening, Data and Document platforms and Anti-Money Laundering. Technologies being used...

  • Senior Analyst

    3 weeks ago


    Bengaluru, Karnataka, India MUFG Full time

    About Us:MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank's parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's...

  • Senior Analyst

    3 weeks ago


    Bengaluru, Karnataka, India MUFG Full time

    About Us: MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank's parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the...

  • Senior Consultant

    4 weeks ago


    Bengaluru, Karnataka, India Infosys Consulting Full time

    Who are we?Infosys (NYSE: INFY) is a global leader in consulting, technology and outsourcing solutions with annual revenues of $18.5+ B as of March 2024. We enable clients, in more than 56 countries, to stay a step ahead of emerging business trends and outperform the competition.Infosys Consulting partners with clients to transform their businesses in areas...

  • Senior Consultant

    3 weeks ago


    Bengaluru, Karnataka, India Infosys Consulting Full time

    Who are we?Infosys (NYSE: INFY) is a global leader in consulting, technology and outsourcing solutions with annual revenues of $18.5+ B as of March 2024. We enable clients, in more than 56 countries, to stay a step ahead of emerging business trends and outperform the competition.Infosys Consulting partners with clients to transform their businesses in areas...

  • Senior Consultant

    3 weeks ago


    Bengaluru, Karnataka, India Infosys Consulting Full time

    Who are we? Infosys (NYSE: INFY) is a global leader in consulting, technology and outsourcing solutions with annual revenues of $18.5+ B as of March 2024. We enable clients, in more than 56 countries, to stay a step ahead of emerging business trends and outperform the competition. Infosys Consulting partners with clients to transform their businesses...