
Social Media Team Lead
7 days ago
Greeting from Teleperformance...
Looking for immediate joiner
- Candidate must have experience in Social Media, voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
- Excellent communication skills in English.
- Minimum 2 years' experience in Voice process
- Salary up to 5 LPA
- 6 days working
Contact ,
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