Data Quality Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Data Quality Analyst (Data & Reporting Analyst) to join our diverse and dynamic team. The incumbent will track, report, analyze and present operational metrics to provide performance oversight and identify risks across the organization and/or Alliance Sponsor delivering trials to the highest customer standards.

The Role

• Composes outputs in the best way for the clients to digest them.
• Delivers all metrics & analysis in accordance with established timelines and/or contractual requirements.
• Support creation of dashboards and metrics.
• Applies knowledge of metrics, contributing to discussions on establishing relevant KPIs
• Partners with internal customers, typically DAA Business Partners, and/or Alliance VPs and Directors, reviewing the data, what it is telling us and providing training as needed.
• Partners with internal customers, providing Metrics SME level support and training as needed.
• Communicate clearly and effectively with all level of the business (internally and externally).
• Meet with senior management (service heads, alliance VPs, etc.) on a regular basis to ensure their reporting and analytical requirements are being met.

What you need

• Demonstrates analytical skills and understanding of the data, and its sources, with the ability to objectively interpret the data for what it is saying.
• Able to apply independent critical thinking; ability to look at a problem, interrogate the data, present it in ways that clearly answers business questions, and drive actions.
• Validates the quality of the data before engaging in analysis.
• Experience in business data analysis, Pharma/CRO industry experience is a strong preference.
• Demonstrate passion for solving analytical problems using quantitative approaches to generate insights from data.
• Strong excel skills, an understanding of statistical methods is helpful.
• Strong communication skills, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.
• Self-starter who can work with minimal supervision.
• A clinical background, if possible
• Experience in data quality and data governance
• Approximately 3 years of relevant experience
• Hands-on experience working with teams to resolve data quality issues

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family's needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply