Learning Design Specialist

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

Analyze, design, develop, deliver, evaluate and plan learning solutions. The Learning Design Specialist will work with Subject Matter Experts and other Instructional Design team members to create curriculum assets that will support internal learners, with a specific focus on creating content relevant to employees in the Technology, Product Management and Sales role families at Finastra.

The Learning Design Specialist will use strong interpersonal, written, and instructional design skills to design, develop and maintain documents and assets such as training guides, e-learning, micro-learning and procedural online videos. The Learning Design Specialist will ensure that these curriculum assets are developed and maintained according to company and industry training standards and processes.

Responsibilities & Deliverables:
 

• Partner with business stakeholders to identify performance gaps and learning needs aligned with strategic priorities

• Conduct needs assessments and capability analyses to inform learning solutions

• Design end-to-end learning experiences using instructional design principles, adult learning theory, and modern learning methodologies

• Develop scalable, high-impact learning programs including digital, blended, and virtual instructor-led formats

• Create engaging content using authoring tools (e.g., Articulate, Rise. Powtoon, Camtasia) and learning platforms (e.g., LMS, LXP)

• Apply learning science and data-driven insights to optimize program effectiveness and learner engagement

• Collaborate with SMEs to translate complex concepts into accessible learning materials

• Implement learning solutions using agile or iterative development approaches

• Evaluate learning programs using qualitative and quantitative methods to measure impact on performance and business outcomes

• Continuously improve learning solutions based on feedback, analytics, and evolving business needs

• Champion the use of innovative technologies (e.g., AI, simulations) to enhance learning experiences

• Ensure learning programs are inclusive, accessible, and aligned with global standards and compliance requirements

• Support change management and communication strategies to drive adoption of learning initiatives

• Maintain strong relationships with internal and external partners to stay current on industry trends and best practices

• Contribute to the development of learning design standards, templates, and toolkits for enterprise-wide use

Required Skills, Experience, Education:
 

Technical Skills

Proficiency with learning technologies and tools such as:

• Learning Management Systems or Platforms (e.g., Workday Learning, Pluralsight, Linkedin Learning)

• Authoring tools (e.g., Articulate 360, Rise, Powtoon, Camtasia)

• Collaboration tools (e.g., Miro, Microsoft Teams, SharePoint)

• Data and analytics tools (e.g., Excel, Power BI, xAPI/LRS) for learning evaluation

• Familiarity with digital learning formats including microlearning, video, simulations, social learning and mobile learning

• Understanding of SCORM, AICC, and accessibility standards (e.g., WCAG 2.1)

Core Skills

• Strong consultative and stakeholder management skills

• Excellent communication, facilitation, and interpersonal skills

• Ability to translate complex business needs into learner-centric solutions

• Analytical mindset with the ability to use data to inform decisions and measure impact

• Creative problem-solving and innovation in learning design

• Strong project management and organizational skills

Experience

• 5+ years of experience in instructional design, learning experience design, or a related learning and development role

• Proven experience consulting with business stakeholders to assess learning needs and deliver impactful solutions

• Experience designing and developing learning programs in a corporate or enterprise environment, preferably in financial services or technology sectors

• Demonstrated success in managing multiple projects in a fast-paced, global, and matrixed organization

Education

• Bachelor's degree in Instructional Design, Learning & Development, Education, Human Resources, or a related field

• Industry certification (e.g., CPLP, ATD, Instructional Design Certificate) is a strong asset

Timings: 8AM-5pm

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra