Customer Service Executive in Gurgaon
1 week ago
Are you a dynamic and customer-centric individual looking to join a fast-growing company? The Brand Pulse is seeking a Customer Service Executive to join our team As a key member of our customer service department, you will be responsible for ensuring top-notch service and support to our valued customers.
Key Responsibilities
- Provide exceptional customer service through phone, email, and chat support
- Address customer inquiries and resolve issues promptly and professionally
- Process customer orders and returns accurately and efficiently
- Maintain customer records and update information in our CRM system
- Collaborate with other departments to ensure customer satisfaction
- Generate reports and analyze data using MS-Excel
- Assist with special projects and initiatives to improve overall customer experience
If you have excellent communication skills, a strong proficiency in MS-Office, and a passion for delivering exceptional service, we want to hear from you Join us at The Brand Pulse and be a part of our exciting journey towards becoming a leader in the industry. Apply now
About Company: The Brand Pulse is one of the leading brand consultancy agencies with expertise in brand strategy, planning, buying, execution, and supervision. We specialize in the disciplines of brand strategy, media planning & buying, GTM strategies, and executions. We provide support for entire marketing funnel management, consisting of five stages for a brand: awareness, consideration, conversion, loyalty, and advocacy. The Brand Pulse develops new brands, revitalizes existing brands, and creates communications solutions for both.
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