Customer Service- Fresher- Gurgaon

4 days ago

Gurgaon, Haryana, India humanTech Full time ₹ 2,04,000 - ₹ 3,06,000 per year

Job Description – Customer Support Executive (Voice Process)

Process Name: Domestic Airlines- Voice Process

Work Location: Gurgaon (Work from Office)

Key Responsibilities:

Handle inbound and outbound voice calls from Indigo Airlines customers.

Resolve queries related to bookings, cancellations, rescheduling, and other travel-related concerns.

Eligibility Criteria:

Education: Graduate or Undergraduate (Freshers are welcome to apply)

Language: Good spoken English is a must

Shifts: Comfortable working in rotational shifts and rotational week-offs

Location: Must be willing to work from the Gurgaon office

Salary & Benefits:

In-hand Salary: ₹17,000 per month

Performance-based Incentives

One-way cab facility during odd working hours.

Interview Process: (All virtual)

  1. HR Round

  2. Operations Round

  3. Voice & Accent (VNA) Assessment

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