Customer Service- Fresher- Gurgaon
4 days ago
Job Description – Customer Support Executive (Voice Process)
Process Name: Domestic Airlines- Voice Process
Work Location: Gurgaon (Work from Office)
Key Responsibilities:
Handle inbound and outbound voice calls from Indigo Airlines customers.
Resolve queries related to bookings, cancellations, rescheduling, and other travel-related concerns.
Eligibility Criteria:
Education: Graduate or Undergraduate (Freshers are welcome to apply)
Language: Good spoken English is a must
Shifts: Comfortable working in rotational shifts and rotational week-offs
Location: Must be willing to work from the Gurgaon office
Salary & Benefits:
In-hand Salary: ₹17,000 per month
Performance-based Incentives
One-way cab facility during odd working hours.
Interview Process: (All virtual)
HR Round
Operations Round
Voice & Accent (VNA) Assessment
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