Product Manager

Role description

Who We Are:

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform consists of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. Just last year, Cimpress generated over $3B in revenue through customized print products, signage, apparel, packaging and more.

As a National Pen brand, provides custom marketing solutions to 22 countries worldwide, fostering global connections between businesses and their customers. We specialize in personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Our operations are supported by a network of 9 facilities across North America, Europe, Africa, and India. This global presence underscores our commitment to the timely delivery of our products and services to customers across the markets we serve.

About the Role:

We are looking for a Product manager to join National Pen and own a product end to end. Our Product Managers will need to understand the business requirements, issues and challenges of the eCommerce sector.

What you will do:

• You will work closely with the internal and external stakeholders in order to gather and assess product requirements; help prioritize them and, as Product Managers in the agile process, communicate with the development teams.
• You should be well aware of Agile Scrum practices and are expected to be an active participant in all Agile Scrum ceremonies.
• You will work with multiple engineering teams throughout the delivery process ensuring stories and requirements are of a high quality. We need someone who can bring a passion for solving complex and challenging problems while being a solid leader.
• You will maintain the product road map, create business use cases for new services, features and functions to support customer demands, growth strategies and profitability targets.
• To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult business requirements to the development team and present it logically but from the Business point of view.
• You also should be a self-starter requiring little or no guidance in performing your daily tasks or carrying out your duties.

Responsibilities and Duties:

• Evaluating business needs, anticipating requirements, uncovering areas for improvement, and driving the solutions along with the team.
• Conducting Agile ceremonies like Story Refinement, Sprint Demo and constantly engaging with team members.
• Performing requirements analysis.
• Evaluating, documenting and communicating risks to stakeholders well in time and providing risk mitigation strategies.
• Helping quality analysis by providing test scenarios.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with development team and business stakeholders.
• Providing training, coaching, and guidance to new members of the team.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing Business priorities and providing timely updates on progress.
• Monitoring deliverables and ensuring timely completion of sprint goals.

Required skills:

• Through knowledge of and at least 3 years experience in Agile Scrum practices. (mandatory)
• Hands-on experience in Jira and Agile story writing. (mandatory)
• Strong experience creating detailed reports and giving presentations. (mandatory)
• Proven ability to create draft wireframes and mocks. (preferred)
• Strong experience in user acceptance testing. (preferred)
• Experience with a public facing multilingual omnichannel e-commerce site. (mandatory)
• Exceptional analytical thinking skills. (mandatory)
• A proven track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Self-motivated individual with excellent oral & written communication skills. (mandatory).
  • Experience in leading and supporting successful cross-functional teams. (mandatory).

Qualifications:

• Bachelor's Degree.
• Minimum 3+ Years of Business Experience.
• Excellent attention to detail and strong organizational skills
• Strong communication and collaboration skills
• Strong analytic, problem solving, and troubleshooting skills
• Knowledge of Mass Customization a Plus
• Understands and communicates in English

Nice to Have:

• Experience in scaling processes for growing product teams.
• Exposure to working with Product, Engineering, Design, and Customer Success teams.

Why You'll Love Working Here:

Being at Cimpress means that you don't see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work.

Equal Opportunity Employer:

Cimpress, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

We're Remote-First:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

Please visit:

Meanwhile you can know more about our company details through below mentioned links:

• Cimpress Vision -
• About us: Our story -
• Our India ecommerce website -
• Global corporate Website –

Skills

• Knowledge ofAgile Scrum practices.
• Hands-on experience in Jira and Agile story writing.
• Strong experience creating detailed reports and giving presentations.
• Experience with a public facing multilingual omnichannel e-commerce site.
• Exceptional analytical thinking skills.
• Self-motivated individual with excellent oral & written communication skills.

About Cimpress

Founded in 1994, Cimpress (Computer Integrated Manufacturing Press) empowers individuals and businesses worldwide to make their mark through customized, high-quality products. With a $5 billion market cap and a presence in 24 countries, Cimpress is a market leader in mass customization—offering a wide range of personalized items, including print, signage, apparel, and packaging. Cimpress India (CI) supports Cimpress businesses by providing top-tier talent and operational solutions, advancing its mission to deliver value through personalization. Operating as a "talent container" model, CI simplifies hiring, payroll, HR, and logistics, allowing businesses to focus on their ambitious goals. Currently, Cimpress India hosts over 2,400 team members across 14 Cimpress brands, with key hubs in Ahmedabad, Bengaluru, and Mumbai. Our teams play a vital role in Cimpress's commitment to mass customization and innovation, making custom products accessible and impactful.