
Support Engineer 1
1 day ago
What You'll Do
- Understand the implemented solution/ products
4-6 years of experience in Oracle SQL, Unix, Linux, Cloud, Performance Tuning, Autosys, Supply Chain, Application and production Support.
- Analyze the issues, identify Root cause and find the permanent solution to any problem
- Work with Blue Yonder product experts on the solution
- Work with Product Development for code fix and testing the patches in the support environment before delivery
- Adheres to SLA based on the severity of the customer cases.
- Complete the product certification courses assigned.
- Document the learning and building the knowledge content
- Provide early visibility and mitigation to technical challenges through the journey.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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