Sr Assoc-Tech Ops Engineering

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsibilities:

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Qualifications:

• Applicable experience in production/service delivery/ operations support environment. Good to have a security background with stress on authentication and cyber security
• Hands on in coding in JSON, Java, HTML5, JavaScript, Unix Shell Script. Good Exposure in any one is a plus.
• Hands on administrative experience with application servers and application performance monitoring tools .
• Knowledge of ITIL Service Operations processes
• Clear understanding of one or more Cloud systems (AWS, Open Shift, Azure Cloud, Oracle cloud or others)
• Basic understanding of containerization, docker and Kubernetes, API gateways.
• Expertise in leading industry file transfer protocols such as AS2, FTP(s), SFTP, HTTPS,IBM Connect Direct
• Expertise in cryptography algorithms for encryption and decryption based on X509, PGP, compression, decompression, ASCII to EBCDIC and EBCDIC to ASCII
• Expertise in one of application deployment automation tools such as Chef, IO, Puppet
• RFC standards and systems security
• Linux, TCPIP networking, firewalls, load balancers, databases and Java based applications
• Knowledgeable in shell scripting
• Proficient with providing business process consulting, integration solutions for file/API gateways while adhering to AXP enterprise governance and security standards
• Knowledge of distributed (multi-tiered) systems, algorithms and relational databases/no-SQL Databases
• Bachelor's Degree in computer science, computer engineering or related field or equivalent associate degree.
• Good communication and interpersonal expertise.
• Able to understand Agile practices

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.