Software Dev Engineer II, TSE Ops Tech

At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.
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Key Focus Areas:

• Developing AI-powered systems for automated product safety assessment and compliance verification

• Building intelligent catalog management solutions using natural language processing and computer vision

• Creating generative AI tools to enhance seller safety and compliance processes

• Designing scalable architectures that combine traditional services with AI/ML capabilities

The Ideal Candidate Will Have:

• Strong software engineering fundamentals and experience with distributed systems

• Knowledge of machine learning frameworks and generative AI technologies (e.g., transformers, LLMs)

• Experience with AI model deployment, optimization, and monitoring in production environments

• Ability to tackle complex problems through data-driven experimentation

What We Offer:

• Opportunity to work with state-of-the-art AI technologies and shape their application in e-commerce

• Exposure to global markets and diverse technical challenges

• Full-stack development experience across AI and traditional systems

• Collaboration with international teams of applied scientists, engineers, and product managers

• Innovation-focused environment with emphasis on continuous learning and experimentation

Key job responsibilities

• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.

• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.

• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.

• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.

• Design and code the right solutions starting with broadly defined problems.

• Work in an agile environment to deliver high-quality software

About the team
Trustworthy Shopping Experience (TSE) org is part of SPS and strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. TSE Ops org caters to the operational needs of TSE. TSE Ops Tech team is part of the TSE Ops. Within TSE Ops it focuses on the needs of the Regulatory Intelligence, Safety and Compliance (RISC) programs. COMS Team owns Medux, Human In The Loop (HITL) system that facilitates Operations teams with automated work allocation, skill management and dynamic work execution interfaces to facilitate manual action catering to multiple compliance requirements.

Basic Qualifications:
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

Preferred Qualifications:
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

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