Business System Analyst – HR Analytics
2 weeks ago
About Cittabase
- Company overview
- Our Approach
- Our Values and Core Principles
- Careers
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Department:
Data Analytics
Project Location(s):
Chennai, TN, India
Education:
Professional Degree
Job Description
We are looking for an experienced Business System Analyst (BSA) to serve as the vital link between Human Resources and Information Technology. In this role, you will not just support systems; you will drive clarity, alignment, and execution across our HR technology landscape.
You will be responsible for optimizing HR SaaS applications (including Payroll, Recruiting, and L&D), ensuring data integrity, and translating complex HR business processes into technical realities. If you are a self-starter who excels at storytelling with data and navigating the SDLC in a fast-paced global environment, we want to hear from you.
Responsibilities
- Serve as the bridge between HR and IT, driving clarity, alignment, and execution
- Support HR SaaS and custom applications (payroll, recruiting, L&D, and more)
- Analyze HR business procsses, document workflows, and translate them into detailed requirements and use cases
- Lead discussions, document high-level and detailed requirements, and manage requirement changes
- Oversee testing, UAT, implementation, and hyper-care
- Collaborate with technical teams, manage tickets, and leverage JIRA for boards, tasks, and project tracking
- Manage vendor relationships and ensure timely resolution of issues
- Work on multiple projects simultaneously with autonomy and strong communication
Qualifications
- Bachelor's degree in business, analytics, HR
- Atleast 5 years of Business Analysis experience in fast-paced environments
- Experience supporting HR systems (Workday, SuccessFactors, any other HR Systems) and understanding HR processes
- Knowledge in data analysis tools and software (e.g., SQL, Excel, Tableau, etc)
- Strong understanding of HR data, metrics, and business processes
- Strong SaaS support background for HR applications
- Solid understanding of SDLC, testing/validation, documentation, and true BA responsibilities
- Exceptional communication and storytelling skills, able to translate data into executive-ready insights
- Experience working with Global teams and cross-functional partners
- Excellent communication, problem-solving, and critical thinking skills
- Proficiency in MS Office, Visio, and JIRA (boards, tickets, workflows, Agile)
- Self-starter capable of leading work independently and driving clarity in ambiguous environments
Join us and contribute to our innovative projects. Apply now to be part of our dynamic team
Apply for the Job
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