Client Servicing Executive
3 days ago
- Job Role:
- Follow up on orders from repeat customers.
- Coordinate with Accounting to ensure timely invoice generation.
- Work with Supply Chain & Production teams to ensure On Time In Full (OTIF) deliveries.
- Support Finance with customer-wise sales data to measure growth trends.
- Brainstorm with management to identify and resolve customer issues, implement CAPA (Corrective & Preventive Actions).
- Qualification: Graduate (Commerce/Business/Management preferred)
- Experience: 0–2 years (internships/1 year FMCG/QSR/HORECA client servicing preferred)
- Desirable (Optional): Prior experience in FMCG/QSR/HORECA client servicing, sales coordination, or supply chain support.
- Key Skills:
- Strong written & verbal communication skills (English + regional language preferred).
- MS Excel/Google Sheets (SUMIFS, VLOOKUP/XLOOKUP, Pivot Tables).
- Ability to coordinate cross-functionally with Sales, Finance, Supply Chain, and Production.
- Customer empathy, problem solving, and attention to detail.
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