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Academic Counselor
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Counsel Union - India's leading Psychology Learning Ed-Tech Platform is looking for committed and passionate Academic Counsellors who have exceptional customer relationship and communication skills. The ideal candidates should be focused on boosting the company's business by finding new clients and opportunities. They should be keen to undertake market research, analyze consumer trends, actively seek out new sales opportunities, manage team members to execute the company's business development and sales strategy for its products and services.
Key Responsibilities
- Contact potential customers and inform them about products and services with excellent profiling and pitching skills
- Answer all queries and doubts about products and services
- Meet daily, weekly, and monthly sales quotas
- Collate and maintain client information in the CRM database
- Prepare and submit daily and weekly reports to management
- Achieve weekly and monthly targets in a high-performance-driven competitive environment
- Initiate telephonic conversations with clients or connect with them on Zoom, Google Meet, etc.
- Generate and maintain the sales pipeline
- Ability to network and build lasting relationships
- Go the extra mile to meet sales targets and facilitate future sales
- Analyze customer behavior and be well-versed in objection handling and managing different situations during the call
- Analyze and share active feedback about customer behavior, market demands, and competition with the marketing team
Requirements
- Ability to analyze market trends
- Strong communication and interpersonal skills
- Problem-solving skills
- Preference for candidates with prior EdTech experience or in psychology
- Comfortable working from the office
- Familiarity with sales/psychology
- Active listening with good grasping power
- Must be target-oriented and love to interact with different people every day
About Company: Counsel Union is India's first practical psychology learning platform for counselors and psychologists to connect, learn, grow, and discover opportunities of a lifetime. We simplify the way you learn psychology and emphasize practical application, gaining you tangible skills. Our expert-led classes allow you to specialize your study in a variety of concentrations while combining the rich, academic legacy of psychology with modern applications of science.
Desired Skills and Experience
CRM, English Proficiency (Spoken), English Proficiency (Written)
