Senior Java AI Developer

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do:

As a Senior Java AI Developer in the Service Cloud team, the primary responsibility will be to develop product features within the Service portfolio, consumption and application of AI services and features, and helping the team deliver services on the cloud-native stack on a continuous basis.

You will work with a highly motivated and talented set of colleagues

You will:

• Be a motivated, self-starter who can operate with minimal handholding.
• Translate business requirements into scalable and performant technical solutions.
• Design, code, test, and assure the quality of complex product features within our Customer Experience & Service portfolio.
• Enable integration of AI-powered capabilities into our solutions using SAP AI Core.
• Collaborate across teams and time zones, demonstrating flexibility and accountability

What you bring

The role demands technical expertise in software development using microservices, Java/Spring Boot, building REST APIs, event-driven architecture, working with databases, UI web component development using Angular, and handling production issues and complex requirements for customers. In addition, good knowledge and application of AI is expected.

• 4–9 years of software engineering experience, with significant exposure to building products on the cloud-native stack.
• Strong knowledge of Computer Science fundamentals.
• Expertise in Java with Spring Boot experience.
• Familiarity with JavaScript; experience with Angular or ABAP is a plus.
• Hands-on experience with Git and CI/CD pipelines.
• Proven track record of writing production-grade code for enterprise-scale systems.
• Good understanding and exploration of AI frameworks, LLM consumption, agentic patterns is expected. Hands-on experience would be a major plus.
• Experience with SQL databases; knowledge of NoSQL and event streaming (e.g., Kafka) is a bonus.
• Experience with SAP software (e.g., SAP S/4HANA, SAP Business Technology Platform) is an asset.
• Demonstrates strong collaboration across stakeholders and good communication skills.
• Experience using tools like JIRA for tracking tasks and bugs

Meet your Team

Join our team and positively impact how businesses are run across the globe. SAP CX is a leader in enterprise cloud applications for cloud CRM and DXP solutions, with thousands of organizations using our SaaS solutions to understand their customers best and engage with relevance and personalization. As part of the SAP CX portfolio, Sales & Service Solutions is looking for a Senior Java AI Developer. If you think you have what it takes to be part of a fun, fast-paced, diverse, and talented group of team members who are the driving force behind our company's product portfolio, then we want to hear from you

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid