US NAC

2 weeks ago

Mumbai, Maharashtra, India Willis Towers Watson Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role :Leadership

Designation :Business Support Team Supervisor / Assistant Manager

Business Unit :Bill to Cash North America – (B2C) / Carrier Payables

Shift :Evening Shift (18:30– 03:30)

Location : Vikhroli

Reporting to : Manager

Type of IJP : Lateral

Process Summary

Carrier payables team is responsible for making urgent payments to carriers to avoid cancellation of coverage. This requires a high level of coordination with NA offices, carriers and other B2C teams and crucial decisions must be made in a time sensitive environment to ensure accurate payments are processed. Carrier payables also handle reconciliation of carrier statements with WTW ledgers and work to resolve billing discrepancies. The team is also responsible for managing email boxes, addressing queries from carriers, different teams in NA and resolving them promptly.

Principal Duties/Responsibilities

Process & Stakeholder Management:

  • Deliver/ Manage KPI's and metrics in line with the prescribed targets
  • Prioritize and organize work according to business priorities.
  • Develop an in depth understanding of the technical aspects of the process.
  • Driving process improvements within team for improved efficiency, client experience or better risk controls
  • Periodic review of process risks and ensuring adequate controls are in place.
  • Meeting with stakeholders to discuss process related challengesand opportunities
  • Work with relevant stakeholders for effectively resolving escalations.
  • Leading projects / tasks E2E in coordination with onshore stakeholders

Resource Planning:

  • Forecasting and planning of resource requirements
  • Manage resources efficiently through peaks and troughs in the business cycle.
  • Ensure contingency planning is in place for critical resources

People Management / Development:

  • Setting appropriate goals & expectations for the team and conducting regular progress reviews.
  • Work closely with individuals and groom them to their full potential.
  • Assessing and developing competency levels to make sure team members have the expertise needed to add value to the business.
  • Proactive identification of performance issues. Creating action plan and coaching them to improve performance.
  • Conduct 1-1 and team meetings in line with Operational Engagement Framework.
  • Managing attrition and absenteeism in the team.

Top 5 Competencies

  • Focusing on Clients
  • Working in Teams
  • Driving Excellence
  • Influencing Stakeholders
  • Developing Talent

Required Qualifications, Skills, Knowledge, Experience

Qualifications:

  • Any Graduate / Postgraduate

Skills:

  • Excellent verbal and written communication skills.
  • Good Interpersonal skills
  • Good Analytical skills

Knowledge:

Good understanding of Accounting & Insurance Principles preferable

  • Advanced Cybersecurity Solutions Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeSecurity Full time ₹ 1,04,000 - ₹ 1,30,878

    Job OverviewWe are seeking a skilled Security Managed Services Engineer to join our team. This role will be responsible for providing a managed service to clients, ensuring their security infrastructures and systems remain operational.The ideal candidate will have experience in managing NAC solutions, working with Windows, Linux, and Unix environments, and...

  • Cisco Identity Services Engine Professional

    1 week ago

    Mumbai, Maharashtra, India Capgemini Full time US$ 90,000 - US$ 1,20,000 per year

    Your RoleDeploy and configure network devices, including routers, switches, firewalls, and wireless access points, following industry-standard deployment procedures and best practices.Implement and configure Cisco Identity Services Engine (ISE) for Network Access Control (NAC) and TACACS+, ensuring secure access to network resources.Configure and...

  • Network Support Engineer L2

    2 weeks ago

    Mumbai, Maharashtra, India Crisil Full time US$ 90,000 - US$ 1,20,000 per year

    Key Responsibilities:1. Network Maintenance and Support:Monitor and troubleshoot network issues, resolving problems in a timely and efficient manner.Perform routine maintenance tasks, such as backups, firmware updates, and configuration changes.Ensure network devices, including routers, switches, firewalls, and VPNs, are properly configured and functioning...

  • Network Engineer

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sify Technologies Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Date12-Aug-2025 2:23 AMRegionINCompanySify Digital Services LimitedAbout USA Fortune 500 India company, Sify Technologies is India's most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid...

  • Cisco Identity Services Engine

    2 weeks ago

    Mumbai, Maharashtra, India Capgemini Full time

    Job DescriptionChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...

  • Urgent Requirement

    2 weeks ago

    Mumbai, Maharashtra, India Polestar Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Manage and troubleshoot complex networks, install/configure devices (HPE Aruba, Juniper, Fortinet, etc.), perform upgrades, L2/L3 support, implement VPN/IDS/IPS, use NMS/EMS, document setups, and collaborate on secure infrastructure. Required Candidate profile5+ yrs in L2/L3 (BGP, STP), skilled with HPE Aruba, Juniper, Fortinet, etcProficient in handling...

  • Network Security Infrastructure Lead

    1 week ago

    Mumbai, Maharashtra, India beBeeSecurity Full time US$ 1,20,000 - US$ 1,50,000

    Network Security Operations Manager Role Summary">We are seeking a highly skilled Network Security Operations Manager to lead the development and implementation of our network security strategy. The ideal candidate will have hands-on experience managing large-scale network security operations, coordinating with cross-functional teams, and ensuring...

  • Security Operations Manager

    1 week ago

    Mumbai, Maharashtra, India Sun Pharmaceutical Industries Full time

    Job Title Network Security Operations Manager Job Grade refer to JE G9B Function Information Technology Sub-function IT Infrastructure Security Manager s Job Label Network and Security Operation Lead SNOC Lead Skip Level Manager s Label Global Head - DC SNOC Function Head Title GM Location Mumbai Areas Of Responsibility At Sun...

  • Senior Information Security Analyst High Salary

    3 weeks ago

    Mumbai, Maharashtra, India Burns Mcdonnell Full time

    Job DescriptionWe're looking for a Senior Information Security Analyst to strengthen our organization's cybersecurity defenses. The ideal candidate will have extensive experience in information security, a solid understanding of a wide range of security technologies, and the ability to effectively communicate complex security risks to a variety of audiences....

  • Cloud Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Viable Search Consultants Full time

    Job Description:- Monitor and analyses security events across endpoints, networks, cloud environments, and applications. Implement, manage, and optimize security controls using industry-leading security technologies. Ensure strong endpoint protection and proactively respond to vulnerabilities, incidents, and suspicious activities Implement and...