TechOps

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe's portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you're excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us

We are looking for a driven and detail-oriented professional to join our team. The candidate is expected to gain a strong understanding of internal processes and data flows, proactively analyze issues, and drive automation initiatives across various systems and reporting functions.

Key Responsibilities

• Understand business processes and data flows to identify bottlenecks and improvement areas.
• Analyze and troubleshoot system errors or anomalies independently.
• Automate manual processes and reports to increase efficiency and accuracy.
• Collaborate effectively with cross-functional teams, including external vendors and partners, to ensure seamless transaction flows and compliance with regulatory/statutory requirements
• Define, develop, and communicate key performance metrics and insights to stakeholders and senior management

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities
• Ability to multitask and manage a wide variety of tasks in a dynamic environment
• Technical expertise in Java, Python, or similar programming languages
• Familiarity with process automation tools and data analysis frameworks is a plus
• Understanding of stock broking, trading, or financial services is an added advantage

• Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline OR an MBA from a reputed institute
• Minimum 1+ year of experience in a relevant role involving analytics, automation, or operations in a technical domain

• Work on real-time, high-impact projects that shape core operations.
• Gain cross-functional exposure in financial services, technology, and compliance
• Be part of a collaborative and innovation-driven team

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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