Specialist - HRSS

Designation : Specialist - HRSS

No. of roles : 1

• The HRSS team at GOSS Operations & Technology is a hub formed as a part of HR Transformation
• aimed towards providing services for a totally new HR Service Delivery Model. The HR Shared service
• model provides services to our colleagues across all operating companies such as Marsh, Mercer,
• MMC, Guy Carpenter & Oliver Wyman.The HRSS team at GOSS Operations & Technology provides services as a global hub in various work
• streams such as: -

Workforce Administration (WFA)

• The work stream requires performing the HR transaction
• processing in Workday pertaining to employee data Management and updating from Hire to
• Termination.

We will count on you to:

• Processing of transactions
• Process reporting and training
• Ensuring compliance of all internal policies
• Process improvement
• Providing timely updates to the Team Leader and onshore counterparts.
• Manages day to day transactional execution of employee Human Resources programs.
• Reviews, analyzes, and apply company policies to determine eligibility and partner with internal departments and 3rd Party Vendors for a seamless delivery.
• Analyzes basic timekeeping and absence management system(s) issues by researching time entries and historical data.
• Determines errors/corrections, reviews Op-Co specific policies and makes appropriate updates/corrections; Partners with appropriate departments to resolve.
• Updates and maintains the HR system of record with all information pertaining to an employee; Provides employee data/history from HR Management System for all government and statutory requests. Note: Applicants should be flexible working in shifts

What you need to have:

• Graduate (any stream)
• 2.5-4 Years' experience in HR Operations / HR Shared Services with Workday application knowledge (preferred)
• Excellent communication, analytical and management skills
• Proficiency in effort estimation
• Effective/Accurate and timely reporting skills
• Good command on MS Office applications (MS-Excel, MS-Word)
• Ability to multitask and should be a self-starter
• Ability to handle difficult client situations and derive strategic solutions Education:
• Minimum 2 Years' experience overall
• Minimum 12 months experience as Senior Analyst / Specialist
• Should have at least "On-Track" or equivalent rating in last appraisal
• Should not be under any Performance Improvement Plan, or had any official Disciplinary action within the last 3 months
• Should not have applied for any other IJP within Mercer within the last 3 months

What makes you stand out:

• Positive attitude and ability to adapt to an ever-changing environment.
• An aptitude towards systems and technology
• Must be able to multi-task, to work under pressure and meet tight deadlines.
• Able to work independently or with a team.
• Ability to multi-task and prioritize time effectively.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.