Hiring For Voice Process

2 days ago

Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 2,50,000 - ₹ 4,50,000 per year

Hello Candidates,

Tech Mahindra is hiring for Customer Service Profile for Voice Process.

Location - Noida(WFO)

Roles and Responsibilities

  • Manage incoming phone calls.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Identify and assess customers needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.

Eligibility

  • Excellent English communication skill is required.
  • Under Graduate/ Graduate / Post Graduate all are required .
  • Freshers & experienced both are eligible.
  • Salary will depend on communication skills and previous experience.
  • 5 days working with rotational shifts and off.
  • Immediate joiners are required.

Interested ones can contact "HR Pratishtha " or "HR Pragya " or "HR Vidushi " or "HR Mohini " or "HR Ankita " or can directly come for walk in interview at below mentioned address and mention "HR Pratishtha" or "HR Pragya" or "HR Vidushi" or "HR Mohini" or "HR Ankita" on top of your resume.

Monday to Saturday (10AM to 3PM)

Office Address - A6, Sec 64, near Sahara Chowk, nearest metro station - Noida Sec 62

Carry below list of documents while coming for interview.

  • Hard copy of resume, E-Aadhar card & Pan card
  • All education documents
  • All experience letters

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