hiring Fresher For International Voice

5 days ago

Noida, Uttar Pradesh, India HCLTech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

WALK IN FOR Fresher's for international voice process hiring- Noida

Job description

B.tech ,M.tech, BCA, BE and MCA candidate is not eligible

Walk-In Drive for Customer Support Executive HCL Tech

Profile - Voice, customer service.

HCL Tech Hiring for UK Voice Process 29 Oct 2025 to 31 Oct 2025 Walk in directly.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible

Interview Location: - HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh nearest metro Sector 59 Noida

Two Ways Cabs Available

Walk-in Date- 29 Oct 2025 to 31 Oct 2025

Timing- 11am-3:30 pm

Contact Person -Urmika Mehta

Job Description - Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.

Work Experience & Qualification criteria:

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers

Pls Don't carry Laptop for the F2F interview

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