Back Office Executive

3 days ago

Selvapuram Coimbatore Tamil Nadu, India Bombaykulfi Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Company name - RK PETS, selvapuram

Location - Perur main road, Selvapuram

Timing - 9am - 7pm

Job Summary:

The Back Office Assistant is responsible for providing administrative support and attending to incoming phone calls. The role requires effective communication and problem-solving skills to assist customers or internal teams with timely and accurate solutions.

  • Attend and manage incoming and outgoing phone calls.
  • Provide accurate information and effective solutions to customer or client queries.
  • Maintain and update office records, files, and databases.
  • Handle data entry, billing, and documentation tasks.
  • Prepare and organize reports, letters, and other office documents.
  • Coordinate with internal departments for smooth workflow.
  • Manage email correspondence and follow up on pending tasks.
  • Support daily administrative operations and office activities.
  • Maintain confidentiality of company information.
  • Monitor office supplies and handle basic procurement if needed.
  • Assist in after-sales support or service coordination.
  • Ensure timely completion of assigned tasks.
  • Uphold professional communication and telephone etiquette.

*

Skills and Qualifications:

  • Bachelor's degree or Diploma in Business Administration or related field (preferred).
  • 1–3 years of experience in office administration or customer service.
  • Excellent communication and telephone etiquette.
  • Strong problem-solving and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
  • Attention to detail and ability to work under minimal supervision.
  • Positive attitude and customer-first approach.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

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