Principal Consultant

2 weeks ago

Delhi, Delhi, India MSX International Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Master Trainer

Key Responsibilities:

  • Design, develop, and deliver comprehensive training programs (product, service, sales, and soft skills) for frontline personnel in the HCV domain.
  • Undertake rigorous, ongoing content development aligned with market trends, product updates, and business priorities.
  • Track and analyze competitor activities and market intelligence on a daily basis; integrate findings into training content for field relevance.
  • Ensure timely dissemination of competitive insights to all regional teams and participants.
  • Manage and mentor a team of Regional Trainers across North, South, East, and West zones, ensuring alignment in training delivery and content.
  • Drive training penetration across all regions, focusing on underperforming areas and deploying corrective measures using provided tools and strategies.
  • Monitor and report region-wise training percentages, attendance, engagement levels, and outcomes.
  • Conduct periodic reviews with regional trainers, ensuring consistent delivery and performance improvement.
  • Submit weekly performance dashboards and progress reports to the client and internal stakeholders.
  • Coordinate and execute 21 days of training per month as per the client's mandate.
  • Adhere strictly to a 6-day working week schedule.
  • All travel must be conducted at night as per client directive to maximize training efficiency.
  • Conduct Training Needs Analysis (TNA) and deliver targeted interventions based on feedback and performance metrics.
  • Leverage modern training methodologies and digital tools (LMS, e-modules, virtual classrooms) for enhanced delivery.

Desired Profile:

  • Degree/Diploma in Mechanical or Automobile Engineering; MBA preferred.
  • Minimum 8–12 years of experience, with 3–5 years in a leadership training role in the HCV or broader automotive sector.
  • Deep knowledge of HCV technologies, dealership operations, and customer service standards.
  • Strong skills in instructional design, technical writing, and training facilitation.
  • Hands-on experience in managing a regional training team and tracking performance metrics.
  • Proficiency in English and at least one regional language.
  • Certification in training delivery or instructional design (e.g., TOT, NLP) is a strong advantage.
  • Must be open to extensive travel across India, exclusively at night as per client requirements.

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