Executive-Customer Care Voice-Inbound

About the position:We (Kohler India Technical Center) are a captive global center providing technical and nontechnical support for all the businesses and product lines for Kohler India (Kitchen and Bath).We are looking for enthusiastic Customer Care Executives to join our team and support our Kohler India Kitchen and Bath customers through various channels...

DescriptionResponsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of workResponsibilitiesResponsible for answering phones, directing calls, contacting providers, and assist customers. Provides efficient, effective,...

Job Title: Customer Care Executive (Inbound)Location: Pune, MaharashtraExperience: 0–1 years (Freshers can apply)Employment Type: Full-time / On-siteJob Summary:We are looking for a Customer Care Executive (Inbound) to handle customer calls, resolve queries, and provide excellent service support. The candidate will be responsible for managing incoming...

Key Responsibilities: 1. Team Leadership & Management: Manage and lead a team of supervisors, agents, and other staff involved in voice and chat processes. Provide guidance, training, and performance feedback to staff, ensuring high morale and productivity. Foster a positive and motivating work environment, encouraging continuous improvement and...

DescriptionKey Responsibilities: 1. Team Leadership & Management: Manage and lead a team of supervisors, agents, and other staff involved in voice and chat processes. Provide guidance, training, and performance feedback to staff, ensuring high morale and productivity. Foster a positive and motivating work environment, encouraging continuous improvement and...

About UsAt Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That's why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the...

Job Responsibilities:Provide exceptional customer support through inbound voice calls in a professional and courteous manner.Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines.Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards.Handle escalations, if...

DescriptionHandling inbound/outbound calls from the customers.ResponsibilitiesEnsure that the assigned targets are met in accordance with SLA and Internal standards.Qualifications15+ Years of education (Graduate)

Job Title: Customer Care Executive (Female)Location: PuneExperience: Minimum 1 YearJob Description:We are seeking a motivated and confident Customer Care Executive to handle client communication, coordination, and support our daily office operations. The ideal candidate should have strong interpersonal and organizational skills to ensure smooth interaction...

Role & responsibilitiesHandle Inquiries: Answer inbound/outbound customer inquiries via email, voice, chat (and other media) by diagnosing product issues and taking appropriate actions.Ticket Assignment: Use technology (software like Sales Force, SAP) to assign requests / tickets to the relevant field team for resolution.Procedure Implementation: Assist in...