Network Engineer
2 days ago
Network Engineer – VoIP Office Telecommunication
Location: TRENDZ UTILITY, Vittal Rao Nagar Rd, Madhapur, Hyderabad, Telangana 500081
Work Timings: 8:30 PM – 5:30 AM (Night Shift)
About UsVoIP Office is a leading provider of cloud-based communication solutions, offering seamless and cost-effective connectivity to businesses worldwide. Our innovative VoIP technology ensures efficient communication, catering to enterprises of all sizes across various industries.
Role OverviewWe are seeking a skilled Network Engineer to provide high-quality technical support and maintain our robust IT infrastructure. The ideal candidate will be responsible for troubleshooting network issues, managing VoIP systems, resolving incident tickets, and collaborating with vendors/providers to ensure seamless operations.
Key Responsibilities:- Provide daily IT support, including incident resolution and troubleshooting.
- Monitor and manage VoIP network performance, ensuring quality and reliability.
- Install, configure, and manage Asterisk PBX Servers as per client requirements.
- Handle software PBX installation and configure inbound and outbound dial plans.
- Work with various VoIP protocols, including SIP, IAX, and MGCP.
- Configure and auto-provision IP Phones (Polycom, Yealink, Grandstream, Cisco, etc.).
- Manage Network Address Translation (NAT) and advanced networking concepts for VoIP.
- Diagnose and troubleshoot VoIP-related issues, ensuring QoS and fraud prevention.
- Perform packet capture analysis using Wireshark/Tshark to troubleshoot VoIP calls.
- Maintain and troubleshoot DNS servers, network routing, LAN/WAN, and firewalls.
- Collaborate with VoIP carriers and vendors for seamless service integration.
- Generate customizable call log reports and provide insights to clients.
Strong hands-on experience with Asterisk PBX Servers
Expertise in VoIP technologies, SIP trunking, and protocol handling
Experience with networking concepts (LAN, WAN, IP Routing, NAT, Firewalls, VPNs)
Proficiency in Linux operating systems
Knowledge of VoIP & CRM integrations
Strong troubleshooting skills with Wireshark/Tshark packet capture
Experience working with public cloud platforms (AWS, Azure) is a plus
Ability to work collaboratively and handle vendor communications
Why Join Us?
At VoIP Office, we foster a dynamic and growth-oriented environment where employees can enhance their skills and expertise in cutting-edge VoIP and networking technologies. If you are passionate about networking and VoIP solutions, this is the perfect opportunity to build a rewarding career.
Ready to take your career to the next level? Apply now
Visit our website: or share your resume
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