Instructional Designer

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.    

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.  

Our journey in India began in 2020 and we have been growing steadily since then Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.  

Location 

Chennai, India

The Instructional Designer at Kinaxis is pivotal in shaping and delivering high-quality, engaging learning experiences that will make our customers successful on our platform.  In collaboration with other key business units, this individual will design and develop new, personalized training offerings for the various roles that exist in our ecosystem. Our Instructional Designer ensures that learning experiences for our global customers are visually engaging, intuitive, and consistent with our brand standards.

Reporting to the Senior Director of Customer Education, our Instructional Designer will play a key role in creating engaging and interactive content for our online learning platform. The ideal candidate will have a passion for education, strong instructional design skills, and experience in developing digital learning content in a variety of formats.

• Responsible for analyzing, designing, developing, and delivering high-quality learning solutions that align with organizational goals and objectives.
• Collaborate with subject matter experts, and other members of the training and enablement team, to create engaging and effective training courses using instructional design methodologies and emerging technologies.
• Conduct thorough needs assessments to identify learning gaps and performance objectives.
• Collaborate with stakeholders to determine training requirements and desired outcomes.
• Design and develop innovative and interactive learning experiences using instructional design principles, adult learning theory, and best practices. Create engaging learning materials such as eLearning modules, videos, simulations, and job aids.
• Adhere to established standards, templates, and terminology.

• Bachelor's degree in education, instructional design, instructional technology, or a design-related field (graphic design, visual communication, etc.).
• Minimum of 2 years of experience in curriculum development, instructional design, or eLearning development, preferably in the SaaS or technology industry.

• Strong instructional design skills, with experience designing and developing online learning materials using authoring tools such as Articulate Storyline, Adobe Creative Suite, Camtasia, Synthesia and other similar AI software.
• Strong multimedia and visual composition skills: layout, color, hierarchy, and accessibility.
• Familiar with user experience principles of design and design thinking.
• Proficiency in learning management systems (LMS) and Hands on Lab (HOL) systems is a plus.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and subject matter experts.
• Creative mindset with a passion for innovation and continuous improvement in instructional design.

#Intermediate #LI-GP1 

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis web site at  or the company's blog at 

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.