Operations / Logistics
6 days ago
Key Responsibilities:
- Supervise and monitor daily order dispatch activities.
- Verify orders, ensure correct packaging, labeling, and documentation before shipment.
- Coordinate with delivery partners and transport teams for timely pickups and deliveries.
- Update shipment status in the Amazon system / portal (FMS, WMS, etc.).
- Handle shipment tracking, issue resolution, and escalations related to delays or damages.
- Ensure compliance with safety and quality standards during loading and dispatch.
- Maintain records of daily dispatch reports, manifests, and transportation logs.
- Monitor vehicle schedules, route planning, and dispatch efficiency.
- Communicate with warehouse and customer service teams regarding order status and exceptions.
- Support inventory reconciliation and ensure minimal errors in dispatch processes.
Required Skills and Qualifications:
- Education: Graduate in any stream (preferred: B.Com, BBA, or Logistics Management).
- Experience: 1–3 years in logistics, dispatch, or warehouse operations (Amazon or e-commerce experience preferred).
- Strong communication and coordination skills.
- Proficiency in MS Excel and dispatch/warehouse software (WMS, SAP, or similar).
- Good understanding of logistics workflows and last-mile delivery.
- Ability to work in fast-paced environments and rotational shifts.
- Attention to detail and problem-solving abilities.
Key Performance Indicators (KPIs):
- On-time dispatch rate
- Dispatch accuracy
- Reduction in shipment errors or damages
- Delivery partner coordination efficiency
- Customer satisfaction related to delivery timelines
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
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