Quality Assurance Engineer Senior 1

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Position Overview

RSM US LLP is seeking a highly skilled and detail-oriented Senior Quality Analyst to join our Assurance Technology team. This role is instrumental in ensuring the quality, reliability, and performance of digital solutions that support our audit and assurance services. The ideal candidate will bring deep QA expertise, a collaborative mindset, and a passion for continuous improvement.

Key Responsibilities

• Lead quality assurance efforts across digital assurance platforms, including test planning, execution, and reporting.
• Develop and implement test strategies for AI-driven tools, chatbot flows, and prompt-based interfaces
• Collaborate with developers, product owners, and analysts to define testable user stories and acceptance criteria.
• Conduct regression, integration, and exploratory testing across web-based and Azure-hosted environments.
• Manage QA environments and coordinate test data setup, including admin access provisioning.
• Participate in Agile ceremonies and contribute to sprint planning, retrospectives, and backlog grooming.
• Mentor junior QA team members and contribute to the evolution of QA best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum 5 years of experience in software quality assurance, preferably in a professional services or audit environment.
• Strong knowledge of QA methodologies, tools, and processes.
• Proficiency with Azure DevOps, automated testing frameworks, and scripting languages (e.g., Python, PowerShell).
• Familiarity with AI/ML testing, chatbot validation, and prompt engineering is a plus.
• Excellent communication and documentation skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.

Preferred Attributes

• Experience in regulated industries or with audit-related technologies.
• Exposure to Agile/Scrum methodologies and tools like Azure DevOps.
• A proactive mindset with a focus on innovation and continuous improvement.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email