Automotive Store Manager

1 week ago

Bengaluru Mangaluru Vijaynagar, India 2coms Full time ₹ 4,05,000 - ₹ 5,40,000 per year

SUMMARY

Job Title: Experience Center Manager

Roles and Responsibilities

  • Overseeing the overall management of the store
  • Ensuring the store is manned at all times by Brand Champions
  • Meeting daily, weekly & monthly conversion targets for the store
  • Supervising the follow-up of leads by the team
  • Ensuring uniform lead allotment for the Brand Champions
  • Providing finance support to customers with the help of financers
  • Ensuring adherence to sales SOP by the store team
  • Hiring, training, motivating, counseling, and monitoring the performance of all new-vehicle sales employees
  • Maintaining an accurate daily log reflecting all sales activities in the Experience Center
  • Implementing and monitoring a prospecting and sales control system for proper follow-up of potential buyers
  • Developing and monitoring a follow-up system for new-vehicle purchasers
  • Maintaining a customer-focused sales environment throughout the sales, delivery, and follow-up process
  • Conducting daily and weekly sales meetings
  • Staying updated on market trends by conducting analysis and monitoring competitors' activities
  • Providing suggestions and recommendations for in-store merchandising, customer service approach, and other areas to improve the business
  • Producing sales, KPI, and other communicated reports on a daily, weekly, monthly, quarterly, and yearly basis
  • Overseeing stock count, control, and proper record of all stock movements and inventory
  • Ensuring consistency in customer service by all associates based on established SOPs
  • Handling after sales queries and complaints
  • Providing on-job training to the team members
  • Ensuring strong communication between the associates and transfer of all important information within the team

Qualifications, Experience & Skills

  • Excellent interpersonal and communication skills
  • Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude
  • Demonstrable success gained as Store Manager with a recognized retail brand
  • Demonstrate leadership capabilities and regularly exceeds expectations
  • People skills with the ability to lead and motivate a team
  • Ability to work in high-pressure situations and to think on your feet
  • Strong business acumen-use of business analytics
  • Minimum Education Any Graduate
  • Experience: Minimum 3-7 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience)

Requirements

  1. Experience of managing store and sales

  2. Team handling experience

  3. Inventory handling  experience

  4. Managing customer and escalation

  5. Any Graduate with minimum 2 years experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-charge

Benefits

Salary: 3.5 LPA to maximum 4.5 LPA CTC

Notice period : up to a maximum of 15 days.

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