Professional Services Engineer
2 weeks ago
Professional Services Engineer
Role Overview
The Professional Services Engineer s a technical role responsible for building, testing, and supporting custom integrations on our in-house iPaaS platform (Spring Boot). This role focuses on delivering high-quality solutions while learning best practices in development, DevOps, and enterprise integration.
Key Responsibilities
● Build and test custom integrations under guidance from PS Engineer – Level 3.
● Write automation tests, fix bugs, and perform SOP-based configuration updates.
● Support deployments during UAT and Production phases.
● Maintain and update internal documentation for solutions and processes.
● Learn and adopt best practices in DevOps, monitoring, and integration workflows.
● Understand how integrations interact with the core Platform and its APIs and build on top of it.
● Work with fellow Engineers to identify Platform dependencies for upcoming customer solutions.
Required Skills & Experience
Experience: 2+ years in software development or relevant technical roles.
Technical
● Strong coding skills in Java / Spring Boot and REST APIs.
● Hands-on experience with SQL and basic ETL processes.
● Familiarity or willingness to learn DevOps practices, CI/CD, and monitoring tools.
● Ability to follow structured SOPs and documentation standards.
Soft Skills
● Willingness to learn from senior engineers and ask clarifying questions.
● Strong attention to detail and ability to follow instructions accurately.
● Clear written and verbal communication for documentation and updates.
● Collaborative, proactive, and open to feedback.
● Customer empathy and an understanding of delivery timelines and business impact.
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