Customer Support Analyst

Criteria:Candidates should be comfortable with WORK FROM OFFICE module.Candidates should be fluent in English & Hindi communication.Typing speed Should be 30/90.Comfortable with Rotational shift (24*7)Graduates are preferred, but undergraduates are also good to go.Both Freshers and Experience candidates can apply.Note that experience candidates must have 1...

Roles and Responsibilities* Conduct call audits to ensure compliance with quality standards and identify areas for improvement.* Monitor calls to provide feedback to agents on their performance and suggest improvements.* Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues.* Collaborate with the team to...

Hi Job Seekers,Join Our Team: Work-From-Home Customer Service (Permanent Opportunity) - Multinational BPOCTC: Upto 3 LPA Working Days: 6 days a weekShifts: Rotational shifts (Candidates should be comfortable working night shifts)Note : Interested candidates can connect over call PragyaKey Responsibilities:Customer Interaction: Handle inbound calls, emails,...

Role & responsibilities: :Provide support to International Clients ( Voice/Non-Voice).Handling Customer QueriesDelivering excellent customer serviceAdhering to communication standardsProblem SolvingPreferred candidate profile :Resource should have Excellent Communication SkillsResource should be flexible to work in night shifts.Freshers/Experienced both are...

Company DescriptionStudyIn is a trusted international education consultancy, connecting students with top universities worldwide since 2006. Operating across 100+ locations in 40+ countries, we provide expert guidance and comprehensive support to help students achieve their academic and career goals. Trusted by over 250 leading universities globally, we...

Company DescriptionCyberSWIFT is an IT services company based in Columbus, Ohio. We are highly customer-driven with expertise in software development, mobile app development services, and geospatial (GIS) services. At CyberSWIFT, we firmly believe in client satisfaction and are dedicated to assisting with your Information Technology needs at competitive...

Hiring for Customer Support Executives (Bengali)- Domestic ProcessWork from OfficeLocation: New Town, KolkataShift: DayDetails:6 Days Working (1 Rotational off)Salary: 15k In-hand (Freshers can apply)Roles and ResponsibilitiesProvide online support for customers on chats and calls.Be responsible to deliver a high-quality, customer-driven, support service...

Job Summary:We are seeking a dynamic and customer-oriented Customer Support Executive - Service Center Incharge to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the service center, ensuring high-quality service delivery, and maintaining customer satisfaction. You will act as a vital link between our...

Hiring: Customer Support Advisor [Voice Process (Work From Office)]Company: Niftel CommunicationLocation: 14th Floor, Saltee Tech Park, DN-18, Sector V, Salt Lake, Kolkata 700091Department: Voice Process – Customer SupportMode: Work from Office (WFO)Work Hours: 24*7 rotational shifts with rotational week offsJob Role:As a Customer Support Executive, you...

Customer Support Executive (International Process – voice)Job Type: Full-Time | Work From OfficeRole Summary:We are looking for enthusiastic and customer-focused individuals to join our International Customer Support Team (Voice). The role involves assisting international customers with their queries and providing exceptional service through voice...