Food And Beverage Operations

1 day ago

Bengaluru, Karnataka, India Technique Control Facility Management Full time

Food & Beverage (F&B) Manager to oversee all aspects of our food and beverage operations. The ideal candidate will be responsible for ensuring excellent customer service, maintaining high-quality standards, managing costs, and leading a team of professionals to deliver exceptional dining experiences.

Operational Management
  • Oversee daily operations of the restaurant, bar, catering, and room service departments.
  • Develop and enforce standard operating procedures (SOPs) to ensure efficiency.
  • Ensure compliance with food safety, hygiene, and health regulations.
  • Monitor and maintain high standards of food quality, presentation, and service.
  • Coordinate with kitchen staff, chefs, and service teams for seamless operations.

Customer Service & Guest Satisfaction

  • Ensure excellent customer service and guest satisfaction.
  • Handle guest inquiries, concerns, and complaints professionally and efficiently.
  • Monitor online reviews and implement strategies to improve customer ratings.
  • Conduct regular quality checks to maintain consistency in service and products.
Staff Management & Training
  • Recruit, train, and supervise food and beverage staff, including waiters, bartenders, and kitchen teams.
  • Assign shifts and manage staff scheduling to optimize service efficiency.
  • Conduct performance evaluations, provide feedback, and implement development programs.
  • Foster a positive and motivated work environment to ensure employee satisfaction.
Marketing & Promotions
  • Collaborate with the marketing team to create and implement promotional campaigns.
  • Plan special events, seasonal offers, and loyalty programs to attract customers.
  • Identify new food and beverage trends and incorporate them into the menu.
  • Build relationships with local suppliers and partners for exclusive deals and collaborations.
Compliance & Quality Assurance
  • Ensure all food, beverages, and service procedures meet legal and industry standards.
  • Adhere to local licensing laws, alcohol service regulations, and workplace safety policies.
  • Conduct regular audits to assess and improve quality control.
Inventory & Supplier Management
  • Maintain appropriate stock levels for food, beverages, and equipment.
  • Establish and maintain good relationships with suppliers and negotiate contracts.
  • Implement efficient inventory management systems to reduce waste and theft.

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