Expert DevOps Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment.

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of SAP Product Engineering with responsibility across the relevant Sovereign Cloud portfolio of SAP. Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

What you'll do:

We are looking for Expert DevOps Engineer with strong SAP Basis and Database expertise who will manage the daily cloud operations of our Sovereign Cloud landscape. You will work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple SAP S4/HANA and SAP IBP system components or applications. You should have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

The role includes the following tasks:

• Design, implement, monitor, maintain and optimize SAP S/4HANA systems for SAP Sovereign Cloud.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.
• Life cycle management activities like Hotfixes, Upgrades, EPs.
• Provision, monitor and operate cloud services meeting SLAs and KPIs.
• Analyse, troubleshoot and solve operational issues, and respond to incidents.
• Work with complex systems administration, database administration, and landscape maintenance.
• Maintaining the integrity and security of servers and systems.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Conduct root cause analysis and implement continuous improvements.
• Partner with product development team to design and enhance the services.
• Work in a diverse environment and cross-train with other global team members.
• Provide on-call support for incidents and performance degradations.
• Flexible schedule which may include weekend or after business hours work.
• Commitment to maintaining office presence for efficient team collaboration.

What you bring

• Overall 12+ years of SAP experience with at least 2 years focus on SAP S/4HANA.
• A minimum of 2 years of experience in implementation, upgrade and support of SAP S/4HANA systems.
• Bachelor's degree from an accredited college/university in an appropriate field.
• Excellent troubleshooting skills and comprehensive and conclusive root cause analysis.
• Experience in implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA, etc.
• Good knowledge of hyperscalers like AWS, Azure or GCP.
• Experienced in building and/or planning and testing of the DR.
• Security-first mindset, and familiar with Cycbersecurity, Governance, Risks and Compliance.
• Knowledge of Cloud Computing, Databases, Web services, networking, virtualization, and internet protocols.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Strong interpersonal, presentation, and customer service skills
• Willingness to work in a 24/7 environment with on-call duties
• Commitment to maintaining office presence for efficient team collaboration
• Must be an Indian citizen and willing to undergo a security clearance process

Optional

• Experience with Terraform and Ansible.

Meet your Team

SAP Sovereign Cloud Delivery India unit will be providing the SAP's Sovereign Cloud Services in India, working on the cloud landscape architecture design, build, maintain and operate, to deliver a stable, secure and resilient cloud services, fully compliant to the local laws, regulations and the unique security, secrecy and digital sovereignty requirements of India. The team will be collaborating closely with central Architecture team, Security Office, Engineering teams and with Regulatory and Governance teams in India

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.