Head of Operations

AllianceIT
is a U.S.-based IT consulting, staffing, and engineering services company headquartered in Pleasanton, California, founded in 2011. The company delivers
IT and non-IT staffing, IT services, and project execution
across industries including
financial services, healthcare, manufacturing, retail, insurance, biotechnology, and telecommunications
, supported by a global delivery model spanning the
United States, India, Canada and Mexico
.

AllianceIT has been recognized as one of the
50 Most Promising IT Services Companies by CIO Review
, ranked
#275 on the 2015 Inc. 500
, and
#2163 on the 2016 Inc. 5000
. The company was also named among the
Top 100 Technology Companies Founded by Indians in the U.S by SiliconIndia
and is a
certified Minority Business Enterprise (MBE) by the NMSDC
, reflecting its commitment to excellence, diversity, and enterprise-grade delivery.

Job Title

Head – GCC Operations, Global Client Acquisition & Revenue Growth

(IT & Non-IT Staffing | USA, Europe, Japan, LATAM, India)

Location:
India (Hyderabad / Noida / Bengaluru / Pune – Flexible)

Employment Type:
Full-time | Executive Leadership

Markets:
India, USA, Europe, Canada, LATAM, Japan

About the Role

We are expanding our India operations and launching a new
Global Capability Center (GCC) Operations Excellence Center in India
to drive
global growth, client acquisition, and revenue expansion
across
IT and Non-IT staffing and IT project execution
.

This is a
P&L-impacting leadership role
where the selected leader will
OWN and DRIVE REVENUE GENERATION
, along with building and scaling a world-class GCC.

This role is for a
proven business builder and revenue owner
, not a delivery-only or support leader.

Key Responsibilities

Global New Client Acquisition & Revenue Ownership (MANDATORY)

• Own and drive end-to-end revenue generation
  across:
• India domestic market
• United States
• Europe
• Japan
• Personally lead
  new logo acquisition
  , revenue growth, and account expansion
• Sell and close:
• IT Staffing
• Non-IT Staffing
• IT Services / Project & Managed Services
• Build and execute go-to-market strategies for global regions
• Own sales pipeline, forecasting, deal closures, and revenue targets
• Establish strong CXO, procurement, and vendor-management relationships
• Work directly with U.S. leadership on global revenue strategy

Proven track record of revenue generation and new client wins is a NON-NEGOTIABLE requirement.

GCC Setup & Operations Excellence

• Establish, scale, and lead the
  India GCC Operations Excellence Center
• Build recruiting, delivery, sales support, and shared services teams
• Define SOPs, KPIs, governance, and quality frameworks aligned to growth
• Ensure operational scalability while supporting aggressive revenue targets

IT & Non-IT Staffing Leadership

• Lead global delivery for
  IT and Non-IT staffing programs
• High-volume hiring experience across:
• IT: Java, Cloud, DevOps, Data, SAP, Cyber, QA, etc.
• Non-IT: Healthcare, Manufacturing, Engineering, Finance, Admin, Operations
• Strong understanding of global staffing compliance, onboarding, and MSP/VMS models

IT Project & Services Execution

• Support acquisition and delivery of
  IT services and project-based engagements
• Oversee offshore / hybrid delivery models
• Ensure successful execution of T&M, fixed-price, and managed services contracts

Mandatory Experience & Qualifications

NON-NEGOTIABLE

• 12+ years
  in global staffing, GCC leadership, or IT services
• Proven ownership of revenue generation
  in:
• India
• USA
• Europe
• Japan
• Demonstrated success closing
  IT & Non-IT staffing deals
  and
  IT services projects
• Hands-on experience acquiring
  new clients (new logos)
  , not just managing accounts
• Experience building or scaling a
  GCC / Offshore Delivery Center