Sales Coordinator

17 hours ago

Ahmedabad, Gujarat, India Stree Lifestyle Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibilities:

1. Order Management

  • Handle order processing from receipt to dispatch, including raising sales orders, and coordinating delivery.
  • Track order status and update customers on dispatch and delivery schedules.
  • Maintain accurate sales records and documentation.

2. Coordination with Sales Team

  • Support sales team with information, reports, and back-end coordination.
  • Follow up on leads, quotations, and client queries in coordination with sales executives.
  • Track sales targets, collections, and individual performance reports.

3. Customer Communication

  • Serve as a point of contact for customers regarding orders, inquiries, and after-sales support.
  • Maintain professional and timely communication with clients via phone, email, and other platforms.

4. Sales Reporting & MIS

  • Prepare daily, weekly, and monthly sales reports for management.
  • Maintain customer database, sales records, and follow-up schedules.
  • Track sales performance, pending orders, and payment status.

5. Inventory Coordination

  • Coordinate with inventory/store teams to check stock availability.
  • Ensure timely replenishment of fast-moving products as per sales forecasts.

6. Coordination with Other Departments

  • Liaise with production, dispatch, accounts, and logistics teams for seamless order execution.
  • Ensure all sales-related activities align with company policies and procedures.

7. Documentation & Filing

  • Ensure all sales documentation (invoices, dispatch challans, customer POs, etc.) are properly maintained and filed.
  • Assist in managing contracts, pricing lists, and client-specific agreements.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in a sales coordination or back-office sales support role.
  • Excellent communication (written & verbal) and interpersonal skills.
  • Strong organizational and follow-up skills.
  • Proficiency in MS Excel, Word, and email communication; ERP knowledge is a plus.
  • Ability to multitask and work under pressure

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