
Sales Coordinator
11 hours ago
Key Responsibilities:
1. Order Management
- Handle order processing from receipt to dispatch, including raising sales orders, and coordinating delivery.
- Track order status and update customers on dispatch and delivery schedules.
- Maintain accurate sales records and documentation.
2. Coordination with Sales Team
- Support sales team with information, reports, and back-end coordination.
- Follow up on leads, quotations, and client queries in coordination with sales executives.
- Track sales targets, collections, and individual performance reports.
3. Customer Communication
- Serve as a point of contact for customers regarding orders, inquiries, and after-sales support.
- Maintain professional and timely communication with clients via phone, email, and other platforms.
4. Sales Reporting & MIS
- Prepare daily, weekly, and monthly sales reports for management.
- Maintain customer database, sales records, and follow-up schedules.
- Track sales performance, pending orders, and payment status.
5. Inventory Coordination
- Coordinate with inventory/store teams to check stock availability.
- Ensure timely replenishment of fast-moving products as per sales forecasts.
6. Coordination with Other Departments
- Liaise with production, dispatch, accounts, and logistics teams for seamless order execution.
- Ensure all sales-related activities align with company policies and procedures.
7. Documentation & Filing
- Ensure all sales documentation (invoices, dispatch challans, customer POs, etc.) are properly maintained and filed.
- Assist in managing contracts, pricing lists, and client-specific agreements.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1–3 years of experience in a sales coordination or back-office sales support role.
- Excellent communication (written & verbal) and interpersonal skills.
- Strong organizational and follow-up skills.
- Proficiency in MS Excel, Word, and email communication; ERP knowledge is a plus.
- Ability to multitask and work under pressure
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