
Customer Relationship Manager
17 hours ago
Job Title: Customer Relationship Manager (Female Candidates Only)
Experience: 5+ Years
Education: Postgraduate (PG) or B.E. (Engineering)
Location: Madurai
Department: Customer Relations / Client Success / Sales
Company Overview:
We are a growing organization focused on delivering top-tier solutions and services to our clients. As part of our expansion, we are seeking a female Customer Relationship Manager with strong communication, client-handling skills, and a technical or business background to join our team and drive customer satisfaction and engagement.
Job Summary:
The Customer Relationship Manager will be responsible for managing key client relationships, ensuring high levels of customer satisfaction, and identifying opportunities for account growth. This role requires excellent interpersonal skills, a problem-solving attitude, and a strong ability to understand client needs and align them with company solutions.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, ensuring seamless communication and support.
- Build and nurture long-term relationships with customers to promote loyalty and retention.
- Understand client needs, pain points, and goals to offer tailored solutions.
- Coordinate with internal teams (Sales, Product, Support) to deliver customer-focused outcomes.
- Manage onboarding, training, and implementation processes for new clients.
- Track customer satisfaction metrics and proactively address concerns or complaints.
- Identify upsell and cross-sell opportunities and work with the sales team to capitalize on them.
- Maintain accurate records of customer interactions and service issues using CRM tools.
- Conduct regular client meetings and business reviews.
Candidate Requirements:
- Education: Postgraduate (MBA, M.Com, etc.) or B.E. degree from a recognized institution.
- Gender: Female candidates only (as part of our diversity and inclusion initiative).
- Experience: Minimum of 5 years in customer relationship management, account handling, or client servicing.
- Strong communication and presentation skills.
- Excellent interpersonal and problem-solving abilities.
- Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot).
- Ability to multitask and manage client accounts in a fast-paced environment.
Preferred Skills:
- Experience in [insert preferred industry if any – e.g., IT services, SaaS, Research].
- Knowledge of project coordination or basic technical understanding (especially for BE graduates).
- Ability to work independently while collaborating with cross-functional teams.
What We Offer:
- Competitive salary package.
- Supportive work culture with a focus on diversity and inclusion.
- Opportunities for leadership development and growth.
- Work-life balance and flexible working environment.
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
-
Customer Relationship Executive
16 hours ago
Anna Nagar, Madurai, Tamil Nadu, India Elysium Technologies Private Limited Full time ₹ 1,44,000 - ₹ 1,80,000 per yearJob Title: Customer Relationship Executive (CRE)Experience: 6 Months – 1 YearIndustry: IT / TechnologyLocation: MaduraiJob Summary:We are looking for a proactive and customer-focused Customer Relationship Executive with 6 months to 1 year of experience in the IT sector. The ideal candidate will manage client interactions, build strong relationships, and...
-
Customer Relationship Executive
1 day ago
Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time**Job Title**: Customer Relationship Executive (CRE) **Experience**: 6 Months - 1 Year **Industry**: IT / Technology **Location**: Madurai **Job Summary**: **Key Responsibilities**: - Serve as the primary point of contact for assigned clients, addressing their queries and providing timely solutions - Understand client requirements related to IT products...
-
Customer Relationship Executive
4 days ago
Anna Nagar, Madurai, Tamil Nadu, India Elysium Academy Full time**Job Title: Business Development Executive (BDE) - IT Solutions & Digital ServicesExperience**: 1-3 Years**Employment Type**: Full-Time**About Us**: **Elysian Intelligence Business Solutions (EiBS)** is a leading **IT/ITES solutions provider**, specializing in **software development, SaaS products, digital transformation, and e-commerce solutions**. With a...
-
Customer Relationship Executive
1 day ago
Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full timeGreetings From **Link - K Insurance TPA** **We are looking CRM Executive For our Business development team** **Years of experience**:2 to 5 Years **Qualification**:Any UG or PG Degree **Industry**: (Health Insurance OR TPA ) **Job description** - Act as the primary point of contact between the insurance company, corporate client enrolment and claims...
-
Customer Relationship Manager
2 days ago
Madurai, Tamil Nadu, India Surabhi Suzuki Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Summary:We are seeking a detail-oriented and customer-focused CRM professional to manage our Customer Relationship Management system and ensure smooth customer engagement. The role involves handling customer data, resolving queries, driving retention strategies, and ensuring excellent client satisfaction.Key Responsibilities:Manage and update customer...
-
Customer Relationship Officer
2 weeks ago
Anna Nagar, India SRIVARI AESTHETICS Full timeBuild and maintain relationships with internal and external customers. Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. Regular updates to be provided to the team members. Working on weekends...
-
Customer Relationship Executive
2 weeks ago
Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full timeRoles & Responsibilities: Build and maintain relationships with internal and external customers. Monitor registration and admission standards followed by the team and submit reports as required. Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. Responsible for identifying critical areas in...
-
Customer Relationship Manager
22 hours ago
T Nagar, Chennai, Tamil Nadu, India Shrikrish housing and properties pvt ltd Full time ₹ 88,800 - ₹ 43,19,475 per yearJob Title: Customer Relationship Manager (CRM)Location: T. Nagar, ChennaiCompany: Sri Krish Housing and Properties (Real Estate)Experience: 2–3 years (Real Estate preferred)Salary: Competitive (based on experience)Key Role:Handle customer follow-ups on payments & registrationsCoordinate with sales, legal & accounts teamsResolve client queries with...
-
Customer Relationship Executive
1 day ago
Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full timeGreetings From **Link K Insurance TPA Pvt** We are Hiring **Customer Relationship Executive**For our **CRM Department**at Corporate office. **Years of Experience** : 3 to 5 Years **Qualification**: Any Degree **Industry**: TPA/ Any Health Insurance Must **Roles and Responsibility** - Act as the primary point of contact between the insurance company,...
-
Customer Relationship Executive
1 week ago
Anna Salai, Chennai, Tamil Nadu, India Aanoor Global Corporate Solutions Private Limited Full time**Customer Success Manager or Client Success Manager** The duties and responsibilities of a Customer Success Manager may vary depending on the Client or Customer. Successful Customer Success Managers help increase customer retention by establishing themselves as credible authorities in the industry to build and maintain customer relationships. **Customer...