Customer Relationship Manager

2 days ago


Anna Nagar Madurai Tamil Nadu, India Elysium Technologies Private Limited Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Job Title: Customer Relationship Manager (Female Candidates Only)

Experience: 5+ Years

Education: Postgraduate (PG) or B.E. (Engineering)

Location: Madurai

Department: Customer Relations / Client Success / Sales

Company Overview:

We are a growing organization focused on delivering top-tier solutions and services to our clients. As part of our expansion, we are seeking a female Customer Relationship Manager with strong communication, client-handling skills, and a technical or business background to join our team and drive customer satisfaction and engagement.

Job Summary:

The Customer Relationship Manager will be responsible for managing key client relationships, ensuring high levels of customer satisfaction, and identifying opportunities for account growth. This role requires excellent interpersonal skills, a problem-solving attitude, and a strong ability to understand client needs and align them with company solutions.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, ensuring seamless communication and support.
  • Build and nurture long-term relationships with customers to promote loyalty and retention.
  • Understand client needs, pain points, and goals to offer tailored solutions.
  • Coordinate with internal teams (Sales, Product, Support) to deliver customer-focused outcomes.
  • Manage onboarding, training, and implementation processes for new clients.
  • Track customer satisfaction metrics and proactively address concerns or complaints.
  • Identify upsell and cross-sell opportunities and work with the sales team to capitalize on them.
  • Maintain accurate records of customer interactions and service issues using CRM tools.
  • Conduct regular client meetings and business reviews.

Candidate Requirements:

  • Education: Postgraduate (MBA, M.Com, etc.) or B.E. degree from a recognized institution.
  • Gender: Female candidates only (as part of our diversity and inclusion initiative).
  • Experience: Minimum of 5 years in customer relationship management, account handling, or client servicing.
  • Strong communication and presentation skills.
  • Excellent interpersonal and problem-solving abilities.
  • Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot).
  • Ability to multitask and manage client accounts in a fast-paced environment.

Preferred Skills:

  • Experience in [insert preferred industry if any – e.g., IT services, SaaS, Research].
  • Knowledge of project coordination or basic technical understanding (especially for BE graduates).
  • Ability to work independently while collaborating with cross-functional teams.

What We Offer:

  • Competitive salary package.
  • Supportive work culture with a focus on diversity and inclusion.
  • Opportunities for leadership development and growth.
  • Work-life balance and flexible working environment.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



  • Anna Nagar, Madurai, Tamil Nadu, India Elysium Technologies Private Limited Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Customer Relationship Executive (CRE)Experience: 6 Months – 1 YearIndustry: IT / TechnologyLocation: MaduraiJob Summary:We are looking for a proactive and customer-focused Customer Relationship Executive with 6 months to 1 year of experience in the IT sector. The ideal candidate will manage client interactions, build strong relationships, and...

  • Relationship Officer

    17 hours ago


    Anna Nagar, Madurai, Tamil Nadu, India MSE Financial Services Ltd. (MSE FSL) Full time

    **Company Description** DailyGong by MSEFSL is a rapidly growing stock broking app based in Madurai. We aim to simplify the entire investing paradigm to provide our clients with a hassle-free trading experience. With best-in-class technical features, we strive to secure a financial future for our clients. **Role Description** This is a full-time on-site...


  • Madurai, Tamil Nadu, India Oyalo Pizza - NAGA Limited Innovative Foods Full time

    RESPONSIBILITIES: - Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded. - Any matter which may affect the interests of organization should be brought to the attention of the Management. - Collect and communicate customer feedback obtained from walk in customers in a timely and efficient...


  • Madurai, Tamil Nadu, India WARPE Full time

    **Key Responsibilities**: - Understand customer needs and provide tailored solutions for custom T-shirt requirements. - Provide product information and create quotes for business customers based on their needs. - Convert inquiries into confirmed orders by building rapport and showcasing our product offerings. - Maintain accurate records of client...


  • Anna Nagar West, Chennai, Tamil Nadu, India MRS Roadways Full time

    The Customer Relationship Manager (CRM) at MRS Roadways will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, identifying opportunities to enhance customer satisfaction and business growth, and actively participating in bid processes to secure new contracts. Pay: ₹30,000.00 - ₹35,000.00...


  • Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time

    Build and maintain relationships with internal and external customers. - Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. - Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. - Regular updates to be provided to the team members. - Working on...


  • Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time

    Roles & Responsibilities:  Build and maintain relationships with internal and external customers.  Monitor registration and admission standards followed by the team and submit reports as required.  Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.  Responsible for identifying critical areas in...


  • Madurai, Tamil Nadu, India JAYASHREE SPUN BOND Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE (FEMALE)** - No of opening: 10 - Work Timing: 9.15 am - 6.30 pm - Location : Jayashree Spun Bond (office) **Qualification -** MBA in Marketing / BBA in Marketing / Any degree - To handle sales of existing clients - To qualify leads into sales opportunities - To seek new business opportunities in existing and new markets -...


  • T Nagar, Chennai, Tamil Nadu, India Shrikrish housing and properties pvt ltd Full time ₹ 88,800 - ₹ 43,19,475 per year

    Job Title: Customer Relationship Manager (CRM)Location: T. Nagar, ChennaiCompany: Sri Krish Housing and Properties (Real Estate)Experience: 2–3 years (Real Estate preferred)Salary: Competitive (based on experience)Key Role:Handle customer follow-ups on payments & registrationsCoordinate with sales, legal & accounts teamsResolve client queries with...

  • Relationship Manager

    4 hours ago


    Inclusive Banking - SBL>South>Tamil Nadu>Madurai>Madurai>K K Nagar>Madurai>>K.K Nagar Madurai, India Equitas Small Finance Ltd Full time

    Relationship Manager - RetailThe Relationship Manager will be responsible for managing and developing relationships with retail customers. They will work to understand customer needs, provide financial advice, and promote banking products and services. The role involves building trust and rapport with clients to ensure customer satisfaction and retention