. / GM (Workforce Management)-Navi Mumbai

Client Information:
With operations spread across 25+ countries and a workforce of more than 4000 employees, the organization enables some of the leading banking, e-commerce, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands to achieve their business transformation goals. Client has been featured in renowned global advisory firms' reports, including Forrester, Gartner, The Everest Group, and Hurun Report, for its innovative, IP-led quality assurance solutions and the positive impact it has created for its clients in the fast-changing digital landscape.
The company was named the 'Best IT Employer of the Year Award' by the prestigious Business Leader of the Year Award by ET Ascent and World HRD Congress in 2023 and the Best Company to Work for 2022 by Business Connect Magazine.

Role:

Designation: Asst. VP. Or GM (Workforce Management)
Location : Navi Mumbai
Work Type: From Office.
Salary : As per Market fitment.
Notice Period : Less then 30days.
Experience: 15+ years
Must have at least 8+ years of Relevant experience.

Detail JD for your reference.

• Demand Planner is one of the key strategic role within Workforce management .The individual is responsible for enabling the visibility on the demands across BU and Geos for future business.
• In order to stay relevant this role plays a major role in effectively and efficiently collating the forecast for the new and replacement positions .
• Role will require to collaborate closely with sales, Delivery, Finance & RMG / TA teams to establish predictable demand forecast, maintain forecast hygiene, run governance, improve forecasting models as we learn through the different cycles analyzing the best practice outcomes and fine tuning the approach and enable reporting to make informed decision making

Responsibilities

• Lead the resource forecasting cycle for the organization
• Drive and implement change initiatives related to demand forecasting
• Lead and participate in Demand forecasting discussions/decisions along with the different stakeholders and call out red flags early for course corrections
• Maintain and Manage the data and ensure the demand forecast hygiene is at the expected levels and analysing the forecasted vs the actuals gap
• Analysing historical data, market trends, and future projections to forecast demand and capacity requirements
• Able to understand short term and long-term business plans and provide related analysis
• Develop recommendations to headcount and supply / demand challenges for business implementation
• Publish timely reports on forecast accuracy, visibility, various parameters taken into account .

Experience/Skills Needed

• Demand forecasting life cycle is a must from IT organization background
• Ability to manage and present at the senior leadership ( Good stakeholder management)
• Strong communication and analytical skills
• Understanding of Utilization and financial metric and the how it impacts the overall Org level plans
• Attention to details and highly organized and has to be a go getter.
• Experience working in a fast paced environment
• Min of 14+ experience out of which relevant Forecasting / capacity planning experience of at least 8 years is a must.

INTERESTED CANDIDATES TO REVERT BACK WITH MENTIONED DETAILS:

1. Total Work Experience :
2. Relevant Work Experience into People and Demand Management
3. Relevant Experience into Forecasting / capacity planning 
4. Relevant Experience into Workforce management
5. Latest Salary
6. Expected Salary
7. any other Benefits in current organization
8. Direct Reportees in current company - number with deisgnation
9. Reporting to ? 
10. Current Location
11. Ready to work from office in Navi Mumbai (y/N)
    
    Regards
    Nikita Botre
    Business Head