International/Domestic Customer Service

3 hours ago

Gurgaon, Haryana, India Policybazaar Full time

International/Domestic Sales Associate and customer service

Location: Gurugram, Haryana

Contact Person -HR Shivangi// Whatsapp your resume to or

Interview Mode: Face-to-Face

Immediate Joiners Required

Job Description

is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Assisting customers in sale of a range of financial products on the phone.
  • Reaching productivity that meets job standards, while working with speed and accuracy.
  • Meeting and exceeding targets as assigned periodically.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Understanding customer requirements and closing sales.
  • Responding in a timely and effective manner to all internal communication.

Required Skills:

  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skills.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.
  • Team Player
  • Quick learner, creative, and an achiever.
  • Passionate about work output

Desired Skills and Experience:

  • Fresher or Experienced.
  • Ability to communicate effectively in Hindi & English.
  • Basic computer skills.

What do we offer?

  • Amazing work culture.
  • Complete the Day shift.
  • 6 Day working
  • 1 Roster off
  • Unlimited Incentives
  • Good opportunity for career progression.
  • GMC- Group medical coverage
  • Gratuity is paid as per applicable law, which is over and above the total offered CTC

Regards

HR Preeti Garg

Policy Bazaar

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