Travel Desk Executive/ Concierge
2 days ago
We are looking for a highly skilled and experienced Travel Desk Executive/Concierge to join our team at Radisson Blu. The ideal candidate will have 2-5 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch service to our guests.
Roles and Responsibility
- Manage travel arrangements for guests, including booking flights, hotels, and transportation.
- Coordinate with various departments to ensure seamless execution of travel plans.
- Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with the concierge team to ensure high-quality service delivery.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
Job Requirements
- Proven experience in the hospitality industry, preferably in a similar role.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong attention to detail and organizational skills.
- Familiarity with travel management software and systems.
- Ability to maintain confidentiality and handle sensitive information.
*Note - Job has been sourced from social media platforms/other public websites.
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