Travel Desk Executive/ Concierge

We are looking for a highly skilled and experienced Travel Desk Executive/Concierge to join our team at Radisson Blu. The ideal candidate will have 2-5 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch service to our guests.

Roles and Responsibility

• Manage travel arrangements for guests, including booking flights, hotels, and transportation.
• Coordinate with various departments to ensure seamless execution of travel plans.
• Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with the concierge team to ensure high-quality service delivery.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.

Job Requirements

• Proven experience in the hospitality industry, preferably in a similar role.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Strong attention to detail and organizational skills.
• Familiarity with travel management software and systems.
• Ability to maintain confidentiality and handle sensitive information.

*Note - Job has been sourced from social media platforms/other public websites.