Operation Leader

Job Summary

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.

The role is based in Hyderabad, India(hybrid role). Be part of a Strategic and Customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Direct the daily workflow of the Accounts Payable team and oversee all payment transactions including ACH, wires, paper checks, SEPA, SWIFT, MT messages, with added advantage of Target2 and FEDWIRE knowledge.
• Supervise invoice processing (standard, advance, proforma, and travel reimbursements) ensuring 100% accuracy and timely payment runs.
• Monitor SAP HANA payment interfaces, address rejections/exceptions in bank portals, and prevent duplicate or manual payment errors.
• Ensure compliance by identifying issues, escalating appropriately, and maintaining documentation for audits and trackers.
• Liaise with bankers, treasury, vendors, and internal stakeholders to resolve payment-related queries within defined TAT.
• Maintain and update SOPs, dashboards, and document retention in line with policy and quality standards.
• Review team activities including invoicing, audit support, analysis, and ensure SLA adherence and continuous improvement.
• Support metrics reporting, standardize procedures, and create internal templates to drive efficiency.
• Deliver excellent customer service through prompt communication and query resolution.

What Makes You the Right Fit

• Bachelor's degree in Business Administration, Accounting, Finance, or related field preferred, with 10+ years of Accounts Payable experience.
• Proven leadership experience with strong problem-solving capabilities and ability to manage large teams (~25 members) across global locations.
• Substantial hands-on experience with ERP SAP systems; knowledge of 1099 filing and Escheatment process is an added advantage.
• Strong analytical, research, follow-up, and time management skills with excellent accounting and presentation abilities.
• Highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks based on criticality.
• Excellent communication skills—both written and verbal—with a proactive approach to issue resolution.
• Fully proficient in MS Office applications including Word, Excel, Access, and PowerPoint.
• Flexible with work shifts and timelines; capable of adapting to dynamic environments.
• Drives cross-skilling, team motivation, performance reviews, and fosters a collaborative "one team" approach.

How Would You Stand Out?

• People manager involving in hiring, structured learning path, operations mentor for the team and create a high performance, divisionally focused team.
• Strong interpersonal and communication skills to interact with employees, superiors, and customers.

Why Choose Us?

• Hybrid model(3 days/week).
• Training opportunities.
• Two-way transportation.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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