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MS Dynamics CRM Functional consultant
2 weeks ago
- Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.
- Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.
- Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM 2015/2016.
- Build positive client relationships by developing an understanding of the client's business processes.
- Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
- Perform requirements gathering, Business Process Analysis.
- Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
- Participate as the technical expert in proposal development and presentations to prospective clients.
- Deliver presentations to all levels of management.
- Adapt to different end-user learning styles when training, gathering requirements, etc.
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
- Assist internal resources with support or pre-sales of Microsoft CRM and related integra
