Front Office Associate
6 days ago
Roles and Responsibilities
- Greet guests upon arrival, check-in, and provide information about hotel facilities.
- Handle guest requests, complaints, and feedback in a professional manner.
- Manage front office operations including handling cash transactions accurately.
- Maintain accurate records of guest interactions using computer systems.
- Ensure efficient communication with other departments to resolve issues promptly.
Desired Candidate Profile
- 1-3 years of experience in hospitality industry (front office management).
- BHM degree from a recognized institution (any specialization).
- Excellent English language skills for effective guest interaction.
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