Manager-Service Sales

POSITION OVERVIEW :

1. This position will ensure execution of sales strategy for assigned area, to achieve both qualitative and quantitative targets for services sales of transformers in a profitable way.
2. Revenue generation in Servicing vertical (Sale-Services, Rentals Transformers, Spares etc.) for all type of transformers for Sothern region.

Role & responsibilities :

1. To meet the defined sale targets on monthly basis.
2. To adopt HPS culture of Health & Safety, Integrity and Good Compliance.
3. To work within the company rules & guidelines and ensuring resolutions of customer issues by coordinating with various teams within the organization.
4. To coordinate with servicing team on daily basis.
5. Performing various sales activities and generating orders for services of HPS Products which includes
6. Transformer Service / repairs
7. Transformer AMCs
8. Rental of Transformers
9. On-field testing / Services
10. Spare parts Sales
11. Oil filtrations, gasket replacements & other services etc.
12. To make sales plan as per target, work for MIS Activities, make presentations to customer.
13. Handling all technical and commercial part related to transformer service.
14. Establish yearly goals and objectives, aligned with company business strategy and for profitable revenue goals.
15. Business development from Southern region & identification of servicing units in Southern part of country.
16. To strengthen and lead servicing teams for better performance and to enable quick customer opportunities to live upto the expectations of the customers.

ACCOUNTABILITIES AND PERFORMANCE MEASURES :

1. To build and support strong client relationships and networks with continuous improvement in different market segments with all range of servicing.
2. To establish superior performance customer service department.
3. Acquisition of new customers, client & business units and retaining the existing.
4. To analyze and make recommendations, provide guidance to effectively bring projects to completion.
5. Sales, order booking and collection as per AOP.

ORGANIZATIONAL ALIGNMENT :

1. Reports to Head of Sales Service.
2. Closely coordinates company executive involvement with the partners as appropriate.

QUALIFICATIONS, SKILLS, ABILITIES & WORK CONDITIONS :

1. Bachelor Degree (BE/B. Tech) in Electrical or Mechanical Engineering or equivalent degree.
2. Experience in transformers industry. Also good knowledge of Market scenarios.
3. Minimum 8+ years of progressive servicing experience with strong focus on business development and customer relations.
4. Commanding, credibility, integrity, discretion, diplomacy, flexibility, emotional intelligence.
5. Familiarity with technical concepts of Electrical and Mechanical Engineering and deep understanding of operations.
6. Excellent verbal, written communication, interpersonal and motivational skills.
7. Effective leadership skills with strong focus on operations and business processes.
8. Effective attention to detail and high degree of accuracy.
9. Sound analytical thinking, planning, prioritization and execution skills.
10. Ability to analyze and make recommendations, provide guidance to effectively bring projects to completion.
11. Ability to handle pressure and meet both company and customer expectations.
12. Willingness to travel frequently to customer places for resolution of customer issues and work in a global team of professionals.
13. Depth of knowledge to understand global market scenario in line with HPS stand.
14. Creative and innovative thinking with fresh approaches.
15. Risk management and strong ability in handling stress and meet both company and customer expectations.
16. The Person will be based in Hyderabad & Delhi/NCR ( Preferably)
17. All prospective employees must pass a background and Health checks.
18. Multi-cultural awareness (work experience abroad).

Perks and benefits :

Best In the Industry.