Conversational AI QA Lead

4 days ago

Bengaluru, Karnataka, India NTT DATA, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Duties: Day to Day job Duties:

Develop and implement conversational AI solutions: Design, build, and deploy chatbots and virtual assistants for banking use cases. Develop and implement a comprehensive QA strategy that aligns with our product roadmap and business goals. Lead, mentor, and grow a high-performing QA team, fostering a culture of continuous improvement and accountability. Establish and enforce quality standards, processes, and best practices for software testing, including automated and manual testing methodologies. Collaborate with product management, engineering, and operations teams to define quality metrics and ensure alignment on product quality goals. Oversee the design and execution of test plans, test cases, and automated test scripts to validate product functionality and performance. Provide regular updates to executive leadership on quality metrics, testing progress, and risk assessments related to product releases. Identify and advocate for quality improvements throughout the product development lifecycle.

Skills Required: 10+ years of experience in software quality assurance, with at least 5 years in a leadership role. Proven track record of developing and executing QA strategies for complex software products. Deep understanding of software testing methodologies, tools, and best practices. Experience with test automation frameworks and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Minimum Skills Required: 10+ years of experience in software quality assurance, with at least 5 years in a leadership role. Proven track record of developing and executing QA strategies for complex software products. Deep understanding of software testing methodologies, tools, and best practices. Experience with test automation frameworks and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

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