Customer Advisor

2 weeks ago


Edappal Kerala, India KVR TATA Full time ₹ 87,000 - ₹ 4,80,000 per year

This role is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. Assist customers in determining vehicle needs and completing financing paperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction through professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in every customer touch point.

Duties & Responsibilities

· Greets all customers promptly, provides timely professional service.

· Completes Customer Records promptly and accurately.

· Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.

· Improve SSI, RDI or any other customer satisfaction related scores.

· Builds customer loyalty and promotes the dealership brand image.

· Is accurate and timely in completing paperwork and assigned tasks.

· Sells accessories, Insurance & Finance products.

· Delivers vehicle to customers in a positive and memorable way.

Job Type: Full-time

Pay: ₹11, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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