Inside Sales Executive

1 week ago

Gurgaon, Haryana, India Stellar Information Technology Pvt. Ltd. Full time

An inside sales executive is required to contact potential buyers through phone/emails, etc., attend to and reply to inquiries, present our services, share quotes/pricing, and try to convert them into sales. A person is required to perform end-to-end tasks related to customer enquiries, sharing quotations, taking job confirmations, media-in, payments, providing updates to customers, and doing follow-ups as required, coordinating with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills, and good communication skills. Previous experience in a tele-sales role is an advantage.

Responsibilities

  • Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk-in clients.
  • Work with these leads to convert them into business for the company's software and services.
  • Create suitable quotes, follow ups and negotiations as required.
  • Generates revenue by soliciting and obtaining purchase orders.
  • Building trust and rapport with clients by providing them with regular updates on the ongoing orders and by timely delivery of services.
  • Coordination with different internal departments.

Requirements

  • Any Graduate, an additional certificate in Customer Services, or experience in a related field will be preferred.
  • Exceptional verbal and written communication; interpersonal, customer service, problem-solving solving and conflict resolution skills.
  • Familiarity with Negotiations and other sales tactics.
  • Competency in Microsoft applications, including Word, Excel, and Outlook.
  • Business goal-oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multiple tasks, and remain calm under pressure.

This job was posted by Shubhanjali Singh from Stellar Information Technology.

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