Front Office Executive
4 days ago
Job Overview:
The Front Office Executive is responsible for handling all administrative and reception duties while ensuring a positive first impression for visitors and clients. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively.
Key Responsibilities:
- Greeting Visitors: Welcome guests, clients, and visitors in a friendly and professional manner.
- Telephone Handling: Answer phone calls, transfer them to appropriate departments, or take messages when needed.
- Appointment Scheduling: Manage calendars, schedule meetings, and coordinate with internal teams to ensure smooth operations.
- Customer Service: Provide assistance to clients and customers, address inquiries, and ensure their needs are met.
- Administrative Support: Handle incoming and outgoing mail, office supplies, and maintain front office systems.
- Data Entry: Input data into systems and ensure all records are up to date and accurate.
- Managing Front Office Equipment: Ensure the proper functioning of office equipment (phones, printers, etc.) and report any issues.
- Office Security: Monitor and control access to the office, ensuring a secure environment for employees and visitors.
- Collaboration: Work closely with other departments to ensure smooth operations and assist with various office tasks when required.
- Compliance: Ensure compliance with company policies and procedures at all times.
Skills and Qualifications:
- Education: High school diploma or equivalent; Bachelor's degree preferred.
- Experience: Previous experience in a front office or customer service role is a plus.
- Skills:
- Strong communication and interpersonal skills.
- Organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and handle high-pressure situations.
- Basic knowledge of office equipment (printers, fax, etc.).
- Professional appearance and demeanor.
Work Environment:
- This position is typically based in an office environment with regular interaction with visitors and employees.
- Working hours may vary depending on company needs and may include weekends or extended hours.
Job Type: Full-time
Pay: ₹25, ₹28,000.00 per month
Work Location: In person
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