Customer Support Hindi

1 week ago

Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Engage with government customers and departments that align with the company's offerings.
  • Research and qualify leads through RFQs, RFPs, and government procurement platforms.
  • Knowledge of the GeM Portal is required.
  • Promote products or services to government clients via calls, emails, and virtual meetings.
  • Develop customized sales proposals and bid responses tailored to government requirements
  • Understand and address government compliance regulations, including FAR and DFARS.
  • Build and nurture relationships with key decision-makers, contracting officers, and purchasing agents in government organizations.
  • Serve as the primary point of contact for government accounts, ensuring excellent customer service.
  • Work closely with contracts, legal, and marketing teams to ensure accurate and compliant proposals.
  • Collaborate with field sales and business development teams to align sales strategies for government clients.
  • Track sales activities, pipeline status, and results.
  • Provide regular updates on progress, opportunities, and challenges in the government sales sector.
  • Meet or exceed sales quotas and performance goals specific to government accounts.

Requirements:

  • Bachelors degree in Business, Marketing, or a related field (preferred).
  • Minimum 1-2 years of experience in sales, preferably in the government sector or B2G (Business-to-Government).
  • Familiarity with government procurement processes, contracts, and compliance requirements.
  • Strong understanding of RFQs, RFPs, and other government procurement methods.
  • Excellent verbal and written communication skills. (should be fluent in English and Hindi)
  • High attention to detail and organizational skills for managing complex sales cycles.
  • Self-starter with a results-driven mind-sets.
  • Ability to navigate complex regulatory environments and adapt to changing policies.
  • Strong problem-solving skills and ability to address government-specific challenges.

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