Urgent Hiring

Urgent Hiring – Join Our Growing NBFC Team

Location: Pan India (
Multiple Branches)

Are you looking to build a career in the
financial services sector.

Join our rapidly growing
Paisalo Digital Limited
, a leading
Non-Banking Financial Company (NBFC)
, and be part of a dynamic team driving financial inclusion across India.

Job Description:

1. Position: Customer Service Officer (CSO)

The CSO is responsible for customer engagement, loan processing, and field-level collection activities to support smooth branch operations and portfolio quality.

Key Responsibilities:

• Collect daily demand from assigned customers and ensure timely repayments.
• Facilitate loan file login and complete customer documentation as per company guidelines.
• Ensure a minimum of 50 loan disbursements per month.
• Conduct and maintain discipline in Group Meetings, strictly following the field operating process.
• Support the branch in achieving high Collection Efficiency (CE).
• Coordinate with BOE and BM/ABM for timely updates in the Loan Origination System (LOS).

Qualification:

• Minimum 12th pass (Higher Secondary).

2. Position : Branch Operations Executive (BOE)

The BOE is responsible for handling branch-level cash operations, backend support, and record maintenance while ensuring compliance with company SOPs.

Key Responsibilities:

• Act as branch cashier, managing all cash receipts and payments.
• Maintain books of accounts, registers, and all records as per company policies.
• Deposit daily cash collections in FINO/RNFI/Bank within stipulated timelines.
• Upload customer documents and loan files into the LOS system accurately.
• Report daily cash inflow and outflow to the Head Office.
• Ensure proper recording and ticking of repayments in LOS.
• Coordinate with CSOs to provide accurate backend and operational support.

Qualification:

• Minimum 12th pass (Higher Secondary).

3. Position: Branch Manager (BM) / Assistant Branch Manager (ABM)

The BM/ABM is responsible for the overall performance, administration, and growth of the branch. They ensure business expansion, portfolio quality, operational discipline, and team management.

Key Responsibilities:

• Take overall responsibility for branch operations, compliance, and staff performance.
• Conduct field visits regularly, with special focus on Overdue (OD) and Non-Performing Asset (NPA) cases.
• Drive and maintain high Collection Efficiency (CE) at the branch level.
• Conduct Pre-Group Recognition Tests (Pre-GRT) before loan disbursements.
• Achieve and drive monthly disbursement and portfolio growth targets.
• Regularly review books of accounts, customer files, and cash handling.
• Guide, train, and monitor CSOs and BOE to ensure adherence to processes and policies.

Qualification:

• Minimum Graduation in any stream.

Why Join Us?

Competitive Salary & Incentives

Career Growth Opportunities

Professional Training & Development

Be a part of a rapidly expanding NBFC

If you're ambitious, customer-focused, and eager to grow in the financial services industry, this is the opportunity for you