AT&T Back Office

1 week ago

Mumbai, Maharashtra, India Sana Search International Full time ₹ 2,40,000 - ₹ 4,20,000 per year

AT&T Back Office & Technical Support-Require Excellent Spoken English

Job Criteria:

1) Immediate joiners required Should be available to join us in the month of October.

2) Excellent verbal communication skills

3) Minimum 6 months of experience in an international voice process (Tech knowledge required)

4) Ability to handle real-time voice calls.

Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts

Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)

Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.Role & responsibilities

Preferred candidate profile

  • Excellent English communication skills - both spoken and written
  • You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills

Key Responsibilities:

  • Provide voice, chat, and email support to customers.
  • Troubleshoot devices, apps, and Wi-Fi connectivity issues.
  • Resolve queries with patience, accuracy, and professionalism.
  • Navigate multiple tools and systems with ease.

Collaborate with cross-functional teams to improve customer experience.

Requirements:

  • Min. 6 Months or more experience in Customer Service / Technical Support (Voice/Chat/Email).
  • Strong communication & interpersonal skills.
  • Experience in technical/device troubleshooting.
  • Flexible with night shifts & weekends.
  • Positive, resilient, and customer-first attitude.

NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.

Connect asap - Sana @ / Shariq @ / Annet Hr @ /

Kindly share your resume -

Email ID - /

NO HIDDEN CHARGES - Please refer to your friend or job seeker

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