Admin and telecaller Femle Candidates

1 week ago

Kodambakkam, Tamil Nadu, India SM - Beverages ( British Empire ) Full time ₹ 3,60,000 - ₹ 7,20,000 per year

1. Sales Support

  • Act as the first point of contact for the field sales team for any operational or customer-related queries.
  • Coordinate with internal departments (logistics, supply chain, finance, etc.) to ensure smooth order processing and issue resolution.
  • Provide prompt support through calls, emails, and messaging platforms.

2. Online Coordination

  • Use CRM and internal tools to update customer information, sales leads, and status of orders.
  • Monitor and manage online orders or inquiries coming from various channels (e-commerce platforms, company portals, etc.).
  • Track and share updates with the sales team in real-time.

3. Reporting & Documentation

  • Prepare and maintain daily, weekly, and monthly sales reports (e.g., sales performance, order tracking, stock availability).
  • Collate field data shared by sales reps and create actionable insights for management.
  • Maintain accurate records of customer interactions and transactions.

4. Communication & Follow-Up

  • Regular follow-up with sales representatives for updates on sales visits, order status, and customer feedback.
  • Escalate unresolved issues to the appropriate departments or leadership team.
  • Make outbound calls to customers and prospects.
  • Explain products or services and answer questions from customers.
  • Generate leads or sales through cold/warm calling.
  • Maintain accurate records of customer interactions.
  • Follow up on leads and maintain ongoing customer relationships.
  • Handle customer queries in a professional manner.
  • Meet daily/weekly/monthly targets for calls and conversions.
  • Update CRM or database with call details and outcomes.

Kindly Contact -

Contact No :

Job Type: Full-time

Pay: ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Paid time off
  • Work from home

Work Location: In person

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